Garmin nuMaps Guarantee
Garmin announced today a new program we’ve been hoping for, ever since they eliminated their map update policy. Although not available until October 15, and it only applies to devices purchased after August 17th, if a new map is available within 60 days of purchasing a “new Nuvi or Zumo”, you will now be entitled to download an updated map. (Trumping TomTom’s similar 30 day Latest Map Guarantee.)
What we don’t know for sure is what qualifies as a “new Nuvi or Zumo“. Does a Nuvi 350 qualify for example, even though it has been discontinued? We’ll seek clarification on which devices qualify.
“We’re pleased with Garmin’s efforts to make the freshest, most accurate map data available to its customers,” commented Cliff Fox, Senior Vice President, Map Division at NAVTEQ. “Our research indicates that portable navigation device users are more satisfied with their systems when the map data is up-to-date.”
We hoped along with this we would also get an announcement that Garmin has moved beyond the annual map release cycle in favor of quarterly releases, but we haven’t seen any specific indications of this.
I wrote Garmin about some issues and raised the frequency of map updates. From their response back to me: “Currently our mapping updates are released annually but this may not always be the case in the future.”
For what this adds to the discussion
FYI, just picked up a Garmin 350 and registered it last night. I was able to download for free the 2009 NA update. The unit came with the 2007 maps..
I got my nuvi 350 on Aug 14, 2008, and it came loaded with the 2009 maps. Same with my friend who got a couple of 660 units around the same time.
I found this site seeking info on the nuvi 350 that i was going to buy. seeing the discontinued info i now ask you…what is the next great gps with the low price sticker that ‘replaces’ the 350 for another great option these days??
Cathy, the Garmin Nuvi 260 and the Garmin Nuvi 255 are essentially replacements for the 350 and are currently available at similar prices to the 350.
I just purchased a NUVI 350 and it came with an automatic map upgrade to 2009 when I registered it.
I purchased my nuvi 200 a few days ago at a “clearance” prices at a local dealer. I don’t know if that is the same thing as “discontinued” at Garmin. However, bottom line- The Garmin site permitted a map upgrade/download to NT 2009.