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Get IQ Routes on TomTom 720 920


We’ve speculated before if you could get TomTom IQ Routes to run on older devices such as the 720 and 920. With the recent release of application version 8 for those devices and the “You must have a map that supports Active Lane Guidance” message, we figured it was only a matter of time. Well, the time has come… unofficially… and in a way that will leave you “at your own risk”. But if you want to take the risk and gamble with $99, here is how you can get IQ Routes and Active Lane Guidance running on your TomTom 720 and 920.

I’ll repeat this warning again– this is a gamble with $99 and isn’t sanctioned by TomTom. While it worked for me, I’ve only run limited tests and there could be as yet undiscovered consequences.

TomTom 930 Intersection ImageFirst, use TomTom HOME to update your device so that it is running application version 8+. After an application update I always like to shut down the device, hit the reset switch, and reboot it for good measure. Got it? Great.

Next, go to the TomTom Map update website (link) and log into “My TomTom” with your account for the 720 or 920. (Note this is from their website, not TomTom HOME.) If your device is the 720, select ‘GO 730 / GO 730 Traffic’ and if your device is the TomTom 920 select ‘GO 930 / GO 930 Traffic’. Note that you are selecting the wrong item from the list. Then select the map you wish to purchase, ‘North America’.

TomTom IQ RoutesNote that the map made available to you is v8.05, which includes the IQ Routes data and ALG. Now is a particularly good time to purchase the map update because they are on sale. Purchase the map update via the website.

Now simply go back to TomTom HOME, check for updates, and the map you purchased will download and install to your device. Give it another reboot, and hopefully you will have IQ Routes and ALG working.

I’ll repeat this warning again– this is a gamble with $99 and isn’t sanctioned by TomTom. While it worked for me, I’ve only run limited tests and there could be as yet undiscovered consequences.

112 Responses

  1. If the map isn’t licensed to the device it is installed on– that is the reason it isn’t working properly.

    Tim - September 25th, 2008
  2. Tim, thanks for the speedy response…I must say you are finer than any TomTom techie.
    So as you are saying, if the map is locked to device then that means tt720 map can not work on tt9x0 or even tt730 and vice versa. So what version of North_American map for tt720 are folks on this forum who say they have been successful in getting IQ Routes and/or Active Lane Guidance working using ???

    LeoSam - September 25th, 2008
  3. The same *version* map is capable of running on different devices. But each map is locked to the specific serial number device it was built for. So while the 720, 730, 920, and 930 all run the same map version number, they can only run a map that is designed for the specific serial number they were sold for. So a map that was locked to your 920 cannot be copied to the 720, even though it is the correct version.

    Tim - September 25th, 2008
  4. Tim, as always “excellent” delivery. I guess there is no back door to this. Thanks a million.

    LeoSam - September 25th, 2008
  5. I have a go 920 and with the latest map guarantee i have received north american maps with iq routes and lane assist and i’m running the latest software yet i can see the lane assist features in my options and iqroutes , they arent actaully working , how do i force my unit to use these features that it very well knows are there just waiting to be used ?

    nick - October 6th, 2008
  6. Are you in an area that you know offers those features?

    Tim - October 6th, 2008
  7. Nick, there has been many comments that Lane Assit feature is rearly working in the TomTom, infact in Toronto-Canada, I have heard TomTom sales guys tell me you will not see its use here. That said you did not say what map version and App version you are running. I know the latest App version 8.01 with map version 8.10 should give you lane assist and IQ routes. To verify that IQroutes is you should see at the bottom of the “show route summary” when you select “view route” in the main menu, something loke this “Fastest route-IQ Routes”.

    LeoSam - October 8th, 2008
  8. I purchased a refurbished 720 through tigerdirect last week and it came with the 7.X app and 7.X maps of North America. I updated the app to 8.010 via tomtomHome with no problem at all and found the show lane image icon had been added to preferences but when I tried activating, received a warning indicating that lane guidance didn’t work with the map release that I had.
    I contacted TomTom via email yesterday, requesting they allow me to update the map under the 30 day guarantee and within the hour of my request was able to download and install North America version 810 through TomTomHome version 2 on a windows XP64 platform with no hassles.
    he lane guidance icon now works with no warning and I also have the option of IQ routing in my planning preferences. I don’t know if either of them work as of yet, I live in Calgary and believe that the lane images are limited to some of the bigger US cities like Chicago and New York.
    I have tried creating a short route but don’t see the option “fastest route – IQ routes” but that doesn’t mean that it isn’t active on my 720.
    Just wanted to let everyone know that it appears that both of these options are available for the 720 with the latest app and maps.
    I will update this message if I find that these option in fact work.
    Also, I’m really impressed that TT customer care would respond to me within an hour and on a statutory holiday none the less.
    Hope this helps!!!!

    Dave - October 14th, 2008
  9. BTW – Voice recognition worked out of the box and is still fully functional after apdating the app and map. D.

    Dave - October 14th, 2008
  10. Got a 720 for after Christmas.. found out a few interesting things.. 1st, the FM xmitter feature has been removed (contrary to the website publicity. :O( 2nd, you need a special cable to hook you’re IPOD up that was supposed to xmit the supported info through your FM xmitter. :O( 3rd, Current maps are V8.15. I’m really not sure if I should be PO’d or not?? According to TT there is a cable available to work around the issue. Seems to me, if they disabled the FM they should at least provide you with the cable gratis. Seems to reek of false advertising?? Anyway, a very nice young lady in tech support is telling me how to get my maps up-to-date. But the FM thing is a real let down, if only because the unit is not as advertised!!

    Gary - January 5th, 2009
    • The FM Transmitter still works for music, but not for voice prompts.

      Tim - January 5th, 2009
  11. Does anyone know if the work around published in the original article will still work? I found a refurbished 720 on sale and I am thinking of going this route.


    Marc - May 26th, 2009

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