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Magellan Maestro 4000

Feb
19
2007

The Magellan Maestro 4000 is the entry level device of the new Maestro series from Magellan. The Maestro series is quite a bit different than the devices in the RoadMate series. The new Maestros feature a widescreen, a slim form factor, and have a completely redesigned user interface. We’ve spent some quality time on the road with the Maestro 400, and here is what we think.

Physical

Along the left side of the Maestro is the power button, MMC/SD card slot, USB connector, and a hard reset switch. Thankfully I never needed the reset switch. Along the right side is the headphone jack and the power connector. A big kudos to Magellan for not putting any connectors on the bottom of the device.

As mentioned, right out of the box you will notice a big difference between the Maestro series and the previous RoadMate series. These devices come with a 4.3 inch widescreen display. The display is not the brightest display we’ve ever seen, but it is a fairly decent quality screen. It doesn’t have an exceptionally wide acceptable viewing angle, so you might have a little bit of trouble with washed out colors if the device isn’t facing you straight on.

To accommodate the widescreen, the Maestro is 5 inches wide, slightly wider than other devices with a similar screen size. For example the Harman Kardon GPS-500 has the same size screen yet is one-half inch narrower than the Maestro. Therefore despite being only .8″ thick, this probably isn’t a device you will want to throw into your pocket for very long. The 400 weighs about 8.5 ounces.

Along the left side of the Maestro is the power button, MMC/SD card slot, USB connector, and a hard reset switch. Thankfully I never needed the reset switch. Along the right side is the headphone jack and the power connector. A big kudos to Magellan for not putting any connectors on the bottom of the device. There is an internal battery which should last about three hours.

The suction cup mount is okay, but by no means great. It is bulky and in order to adjust the up/down tilt you need to loosen a nob, tilt the device, and then retighten the nob. This isn’t as easy as other mounts which feature a “ball and socket” type connection that is adjustable on the fly. The mount is also very long; the screen can be as much as 7 inches from the windshield. While it can be nice having the screen closer to you, having a big widescreen GPS hanging off that long of a mount did make it a little bit susceptible to vibration. Not too bad, but it did occasionally vibrate on rougher roads.

Speed

The processor also seems to be well up to speed to perform processor intensive tasks. This is a welcome change from the trend we’ve been seeing of manufacturers using processors that are too slow making the device sluggish.

Perhaps one of the best aspects of the Magellan Maestro 4000 is that it is well powered under the hood. The Maestro comes with a SiRFstarIII chipset so signal acquisition is fast, and I never lost satellite reception once connected. There is also a function to manually set your location to help acquire a fix when you first take it out of the box or if you have moved it a long distance since you last used it.

The processor also seems to be well up to speed to perform processor intensive tasks. This is a welcome change from the trend we’ve been seeing of manufacturers using processors that are too slow making the device sluggish. That doesn’t apply here, the Magellan Maestro is quick at searching, quick at routing, and the response from the touch screen display is very fast as well.

Navigating to an Address

For example the street I was navigating to has addresses that are all in the range of 5500-5599. Knowing those are the only valid numbers, the Maestro typed in the “55″ for me and all I had to type in was the remaining two digits. This was a nice touch.

As mentioned, the routing is very quick thanks to an adequately equipped processor. To navigate to an address you click ‘Menu’ –> ‘Enter Address’. The device then asks if you want to type in a city name, zip code, or select a previous city. You can also select to navigate to an address in your address book or to an intersection.

When you start to enter the name of a city, QuickSpell comes into play. This function will move letters from the on-screen keyboard that are no longer possible based on what you have typed so far and what possible options are left. For example if I type in the letter “C” it knows that of all the towns that start with the letter “C”, the only other letters that could be in the town name (based on towns that start with “c”) are a, e, h, i, l, o, r, u, and y. This really helps speed up finding what you are looking for and helps prevent spelling mistakes. Once the list of possible locations has been narrowed down enough, a list of matching cities is displayed for you to select from.

Then you enter in a street using the same QuickSpell process. This was helpful, but it wasn’t quite flexible enough for me on some occasions. For example I was looking for “Maple Avenue” in my town. It just couldn’t seem to find it, even if I just entered “M” and manually looked through the entire list. After browsing the map I realized that for some reason the underlying NAVTEQ data has the street listed as “Old Maple Ave”. It is too bad that it will only match on the beginning of the street name to help with situations like that.

After entering a street name, the Maestro will ask you for the street number. it gives you the acceptable range of street numbers and will even fill in certain values if there is a narrow range. For example the street I was navigating to has addresses that are all in the range of 5500-5599. Knowing those are the only valid numbers, the Maestro typed in the “55” for me and all I had to type in was the remaining two digits. This was a nice touch.

The Magellan Maestro will then prompt you for any special routing options. You can select from the fastest time, least use of freeways, shortest distance, or most use of freeways. With all of those options you can also add if you want to avoid toll roads. The routing process was quick, calculating a route from the Atlantic Ocean to the Pacific Ocean in about 20 seconds.

Navigating to a POI

Perhaps the feature I’m most excited about on the Maestro series is their “Exit Points of Interest” functionality. This will bring up a list of upcoming exits, the distance the exit is from you, and icons representing what type of services are available at that exit.

Navigating to a POI is also easy. Click ‘Menu’ –> ‘Points of Interest’. Then you can choose if you want to find a POI by name, by category, find items in the AAA TourBook (more on this later), or to any custom POIs you have installed yourself.

Searching by category prompts you with a list of 25 categories to select from. Many of the categories also have subcategories. (Yea!) For example clicking on restaurants will display 55 subcategories depending on what type of restaurant you might be looking for.

A list of matching POIs are displayed, along with the direction it is from you, the straight line distance from you, the street address, and telephone number. Once you click on the POI, routing options (the same routing options as routing to and address) are displayed, and then you click the big orange arrow to calculate the route.

Perhaps the feature I’m most excited about on the Maestro series is their “Exit Points of Interest” functionality. Let’s say you are driving down the interstate and decide it is time to stop for a gas and food break. From the Menu, select ‘Exit POI’s’. This will bring up a list of upcoming exits, the distance the exit is from you, and icons representing what type of services are available at that exit. There are icons for food, gas, auto repair, and hotels. With this great feature you can then pick which exit has the service(s) you need and make the most efficient stop possible.

You can then click on the icon representing the type of service you need at the exit you want and the Maestro will route you to that POI. The only drawback to this feature is that it won’t automatically put you back on your previous route after. It doesn’t setup the POI as a “via” and instead sets the POI as a new final destination. After getting the services you need you need to enter in your final destination again to continue on the route.

As the base model, the Maestro 4000 only comes with 1.6 million POIs in the database. That might be good enough for many users, but others might want to consider upgrading to the Magellan Maestro 4040 which comes with 4.5 million POIs.

Status Display

The main navigation screen shows most of the common navigation information. You can see the name of the street you are currently on, the direction you are traveling, zoom buttons, an arrow showing the next turn, satellite reception bars, distance to the next turn, and distance to the destination. If you click on the distance to destination field it will change to show you the time to the destination. You can also access the volume control from the primary navigation screen. Having the status bar being customizable would have been nice, but what is displayed works well.

When you get about one half mile from a turn, the screen will automatically split. On the left is a picture of the upcoming intersection with an arrow showing your way through the intersection. On the right is the primary 3D display showing you advance toward that intersection. That’s cool! However I was disappointed that the very tightly zoomed in picture of the intersection disappears just before you get to the intersection! I can see how the data might be redundant, but I liked the detail of the zoomed in picture on the left, and having that still display through the intersection would have added to the situational awareness.

Voice Quality

Now might be a good time to mention the volume on the Magellan Maestro. If you’ve ever had trouble with the volume on other PNDs not being lout enough… the Maestro might be for you. The Maestro conducts her symphony with loud authority. In fact, during our tests we kept the volume at the lowest setting above Mute and it was loud enough for us to hear what was going on. Turning the volume all of the way up produced incredibly loud voice prompts that were surprisingly still very clear. Text to speech is not included on the Maestro 4000 and neither is Bluetooth, for that you will need to upgrade to the 4040.

Avoidances, Detours

I’m glad Magellan introduced the ability to specify how far the detour is to be for (many other devices don’t allow you to do that) but I wish I could enter in something shorter than 1 mile.

There is a detour function on the Maestro, and it works better than many detour functions on other devices. It allows you to specify how far ahead to detour allowing you to select from a range such as 3 miles, 5 miles, 10 miles, 12 miles, etc. There is also a button which says ‘custom’. Here you can enter the number of miles you want to set the detour for.

I’m glad Magellan introduced the ability to specify how far the detour is to be for (many other devices don’t allow you to do that) but I wish I could enter in something shorter than 1 mile. Often times if you come across an accident in the road you only need to detour around a very short distance. 1 mile might be unnecessarily long. Still, at least the Maestro gives you an option of selecting a detour length.

You can also tell the Magellan Maestro to avoid certain roads. From the map screen, clicking on the next turn graphic will bring up a list of each maneuver in the route. You can then select one of the maneuvers and click ‘exclude’ and a new route will be calculated to your destination, eliminating that maneuver.

There is no option to add traffic services to this model, for that consider the 4040 which can have traffic added or the 4050 which includes traffic.

Multiple Destinations

The Maestro does allow you to create a route with multiple destinations…. sort of. I had high hopes for this feature, but I was left a little bit disappointed. To me, multiple destination routing means creating a single route with multiple points in between that the device will navigate through. The Maestro doesn’t really do that. The feature is called “Trip Planning” on the Maestro, and here is how it works.

Think of the trip planning feature as a list of favorites, saved in a particular order. So you create a trip, give the trip a name, and then add in each destination you want to visit in the trip. So far so good. But when you load the trip and start navigating to the first destination, it only creates a route to the first destination. There is no indication of how long or how far the entire trip will take. After you reach the first destination, navigation is stopped and you are asked if you want to go to the next destination in the list. This will work okay for some people, but it isn’t as elegant as it could be.

There are two types of situations where people most often use multi-destination routing… To insert a via point to force a route you want, or if you need to visit a bunch of locations in one day and not have to route to them individually. In the first example, when you reach your first “via” point you will need to tell the GPS you then want to continue routing to the real destination. I like to touch the GPS as little as possible so this could be annoying.

In the second example, you can’t see how long it will take to drive the entire route. So if you are a sales rep and need to visit as many of your locations in one day as you can, the Maestro won’t be much help figuring out how long it will take to navigate to all of the destinations.

Advanced Planning

The Maestro doesn’t appear to offer any way to check out a route in advance, unless you are at the starting location. For example tomorrow I’m flying across the country and want to know how far it is and how long it will take to get from the airport I’m landing at to the hotel. It might be nice as well to be able to simulate that route. But since I can’t set the starting point I have no way to find out that information from the GPS.

AAA Features

The AAA Tourbook is setup as its own type of POI. From there you can find locations where you can save money by being a AA member, navigate to AAA approved auto repair stations, navigate to AAA branch offices, or navigate to AAA approved campgrounds.

There are a few really nice, unique features to the Magellan Maestro based on their partnership with AAA. The first is a AAA Roadside Assistance button on the Main menu. This button will bring up the AAA toll free assistance number, a phone number to enroll in AAA, as well as your AAA number if you have saved it on your GPS. In addition the display will show your current longitude and latitude, as well as your current street, current city, and what intersection you just passed and what intersection is just ahead…. All of the information you would need in the event of a roadside emergency.

The AAA Tourbook is setup as its own type of POI. From there you can find locations where you can save money by being a AA member, navigate to AAA approved auto repair stations, navigate to AAA branch offices, or navigate to AAA approved campgrounds. You can also navigate to restaurants, destinations, attractions, and events from the AAA TourBook.

As an example you can open the AAA TourBook and select Restaurants. I then looked for restaurants near my current position. From the list of restaurants you can see how far the restaurant is from you, the direction it is from you, the address, phone number, relative cost of the restaurant, and the number of stars the restaurant earned.

After selecting a restaurant, a description of the restaurant is displayed as well as hours of operation, availability of parking, and what types of credit cards are accepted.

You can also select restaurants where AAA members receive special discounts or offers. The restaurant details will show the type of discount available, for example “save $1.00 off any large sandwich or $2.00 off any purchase of $10.00 or more”.

Purchasing Guidance

Text-to-speech is also not included on the 4000, but you could upgrade to the 4040 to get that feature. The same goes for Bluetooth…. the 4000 is the entry model so you can save some good cash if you don’t want to use the integrated hands free calling feature.

If you are not sure if you want to subscribe to traffic services, this might also be another reason to upgrade to the 4040 since you can add an optional traffic receiver to that GPS. (Compare the Magellan Maestro 4000, 4040, 4050)

For comparisons to other brands, check out the TomTom ONE or the Garmin Nuvi 350. Both have similar features but have a smaller, 3.5″ screen and generally lower street prices (currently). To compare with other widescreen models, check out the Nuvi 650 or 660.

Even though there are lots of features “missing” on the Maestro 4000, it could be a good way to save a few bucks if you don’t think you’ll take advantage of those extras.

If you are a AAA member, this device could help you save tons of cash. The Exit POI feature is also really handy for people who spend lots of time on highways. While there are feature-rich routing abilities such as the detour function and the Trip Planner, they are not implemented quite as well as they could be. But of an entry level widescreen model, the new Magellan Maestro line is very easy to use and the user interface is well laid out. Preferences and settings are easy to find and the Maestro helps keep you from making mistakes.

48 Responses


  1. Had trouble with stock availability on Tech for Less. Tried to order two different Magellan products and both were out of stock, tried ordering directly from their web site and these items weren’t even offered.

    Brad Schroeder - July 8th, 2007
  2. Does anyone know if you can route to an entered Lat/Lon on the Maestro series? There are times when I have coordinates rather than an address.
    Thanks….

    Joe Pasquale - July 26th, 2007
    • did you get an answer about putting in the lat/long in the Magellan Maestro 4250? I’m trying to do the same and can’t figure it out.

      gary - February 21st, 2010
      • My question was for the 4000. I was told back then that lat/lon could NOT be entered hence I bought a Garmin Nuvi instead. I don’t know about the 4250.

        Joe Pasquale - February 21st, 2010
  3. No, addresses only.

    Tim - July 26th, 2007
  4. I live in Canada and primarily would like a GPS for Canada and Europe. I cant ind info about maps for Europe. How much approximately are they? What format do they come in? Do I ned to watch out for model compatibility (ie would you use the same map for maestro as roadmate?

    Ilsa Bancroft - August 5th, 2007
    • Take a look at the TomTom, it is from the Netherlands and has all kinds of choices for maps in Europe as well as US.Canada.

      Johnny - April 14th, 2009
  5. Ilsa, the Maestro 4000 doesn’t include maps of Canada, and they are not available for that device.

    Tim - August 5th, 2007
  6. How much larger is the infomation on the screen on 4000 from the 3.50 screen?

    Edward - August 23rd, 2007
  7. Not too much. You can most of the extra space horizontally.

    Tim - August 23rd, 2007
  8. I think the Magellan Maestro series 4040 is one outstanding unit. I have had mine about two months and finally took an extended trip. Went from the top of Georgia to the bottom of Florida and back abt. 1600 mi. The unit performed wonderfully and I couldn’t be more pleased. They just produced an upgrade (2.24) for the 4040 that I downloaded that I am sure will make more improvements. I wish I could set a start point other than where one is and the trip planner is useless. Everything else should be rated outstanding. If you are not sure what GPS unit to buy, the 4040 is an excellent choice.

    Glenn Westerfield - September 26th, 2007
  9. I just bought a Maestro 4250, I call Magellan about adding maps to the unit. They told me that no europe and other country maps can add to this unit. Is that true? Then who will buy this unit whith no capacity to add other europe map on it?

    Charles Chow - November 25th, 2007
  10. Charles, that is what they have told me as well. The majority of purchasers here in North America won’t need them to answer the “who will buy it” question. :)

    Tim - November 25th, 2007
  11. I recently purchased two gps units, the Magellan Maestro 4000 and the Garmin Nuvi 200w. I haven’t decided which one to keep and I was wondering if there are any major differences between the two units? It appears the main difference is the amount of POI’s in favor of the Garmin. Which unit would you suggest?

    Todd - November 27th, 2007
  12. Is anyone annoyed with the fact that the Maestro 4000 does not display any city names? Mine shows golf courses and and reservoirs, but not cities. Anyone know if there is some way to display this or to add it to the GPS? Other than this, I really like this GPS.

    Doug - November 30th, 2007
  13. Todd – I have been looking at these two devices as well (the Magellan Maestro 4000 and the Garmin Nuvi 200w). Which one did you decide on and why?

    Jerri - December 11th, 2007
  14. I just bought a Magellon 4000 for my son for Christmas. Is there anything else I need to purchase so that he can set it up right away? Does it come with a battery charger? Do you need any special hardware?

    Debbie - December 12th, 2007
  15. Debbie, it comes with a car charger, you shouldn’t need any other hardware. Just take it out of the box and turn it on. :)

    Tim - December 12th, 2007
  16. When planning a trip with multiple destinations, can it optimize the trip?

    Dave - December 16th, 2007
  17. Magellan’s Maestro series, and the 4040 in particular, promises all sorts of goods. Bluetooth compatibility, 4.5 million points of interest, color screen, battery back-up, an SD/MMC for expansion, additional maps for regions “around the world” and so on and so forth. In truth, it’s a budget GPS in an expensive box with functionality bordering on laughable. They don’t tell you that if you do pair it with a phone by bluetooth the unit freezes and can no longer produce directions. They don’t tell you that the 4.5 million points of interest are solely for Magellan sponsors and offer limited options to the user, the expansion port is for Magellan’s rarely produced but required map and firmware updates only, that the battery back-up has a 15 minute life unless you switch off all sound and reduce screen brightness and resolution to a minimum, and they certainly don’t tell you that they have withdrawn all the additional regions of maps they allegedly produced for this unit. The latter point is a major annoyance as Magellan instructed sales agents to use expandability as a major talking up point for this unit. In essence, they lied to shift this piece of rubbish. It’s a sham, it’s overpriced and anyone looking for any sort of true user friendly functionality should avoid this dreadful product like the plague.

    Paul - March 11th, 2008
  18. I have been trying to decide which is the best, most cost effective, basic GPS unit before buying. Last night while shopping in my local Costco for other items I saw they had Magellan Maestro 3225 units on display. Although I was not familiar with this particular model, it seemed like a nice basic unit with many features. Given the fantastic price, instant rebate and generous return policy I felt I could not go wrong to try it and I immediately made an unplanned purchase. Per the Magellan website, it seems like it may have improved on some of the other Magellan deficiences on your reviews. Please advise- What is your opinion of the 3225? Thanks.

    Al - March 19th, 2008
  19. I’d like to thank Paul two message above for his comments. I just got Maestro 4250 — it even can not search Sequoia or any other public parks. As Paul suggested, the so-called POI is not really user’s POI. I’ll try to see if it has the road map for public parks later today — I might as well return the unit if it doesn’t.

    By the way, “Legoland Dr” is pronounced as “Legoland doctor” by Maestro 4250. Probably there are many other mistakes.

    Dan - March 25th, 2008
  20. Our 4250 sometimes said Doctor and sometimes Drive, I’ve wondered if maybe it was a difference in how the map database had it written down, say with or without a period.

    I paid $350 for the unit, then I couldn’t resist taking it back to swap for the $250 at Costco. The new unit we recieved was totally nuts. I can’t remember what my wife said it did to her, I think she said it would change destination while on a route or something, but when I turned it on I could never get it to even display the map, it just kept asking for a destination. I didn’t have a specific desination, I just wanted to check it out. I’m waiting until they have more in stock to swap it out and see if I can get it to work. Even our first one was wonky at times, such as sending us on a weird route that would have us turn the wrong direction or circle the block, but only once in awhile. I have high hopes that it will work better if they ever get the 2.36 update like they did for the 4040, but it needs some help. The feature set is great if they can just get the functionality down right.

    Dave - March 25th, 2008
  21. In the comparision of the magellan 4000, 4020, 4050 I notice the 4000 has sd/mmc, whereas the others do not have an entry in that catagory. What do sd/mmc do or not do? Does it mean the 4000 has an upgradeable feature?

    Erich - March 27th, 2008
  22. will the 4250 show road highths

    jack - April 10th, 2008
  23. I have a Magellan Maestro 4000. I have noticed that sometimes right in the middle of the road, it says “calculating route”. Another problem is “do you want to switch to battery power” or something like that!. I called their Customer Support. I was put on hold for an extended period of time. Obviously it goes to India. A poor soul tried to help. Reset this way, that way. It did solve the problem for a few days. But doing the same annoying messages mentioned above. I wouldn’t buy Magellan agian. Compared to other GPS’s (owned by friends), this one is slow. Can not upgrade map. NO street name announcement. And then problems mentioned above.

    no more magellan - April 27th, 2008
  24. I have Mag 4000 and wife uses it around town – no issue except the power feature – I have reset a few times but the battery does not charge right and reset when you start the car – it always says it is out of charge ???? wondering if this has to do with a switched outlet on car to gps unit ?

    Dana - April 30th, 2008
  25. I hated this unit!

    I purchased a Maestro 4050 with Traffic Kit and when it was stolen from my vehicle I was actually happy.

    It would make sure basic errors such as the line on the map would clearly make a left turn but the voice would say “Turn Right”. It would route us left and have us go a mile out of our way to go some where that was a right turn and .25 miles up the road.

    The voice would messed up all the time and start speaking 5x normal speed for several minutes.

    The maps are 2 (early 2006) years old and no update available.

    Rerouting was SO SLOW that by the time it figured out you missed a turn and rerouted you were just passing the next exit that it was telling you take. I would say on a highway that a missed turn the re-calc would take 1min 30sec or more.

    It is running on Windows CE which I’m sure eats up a lot of the processor time. I would never buy another GPS running Windows CE.

    I have previously owned a Magellan Roadmate 700 and loved it. It was fast, acurate, and true.

    After owning the Maestro 4050 I will never buy a Magellan product again!

    Jeff - July 7th, 2008
  26. Purchased a factory refurbished Magellan Maestro 4040. Works really well and masy be a little slow on reroutes. But beats other units i’ve tried in
    other ways.
    Problem with Magellan, I’ve had the unit for 3 weeks and there is an update for the maps. They installed the latest firmware but left the 2 year old maps in the GPS. They want me to pay an extra
    $78.00 for the update.
    I suppose if the unit was 20 years old they would have furnished 20 year old maps.
    Magellan will do nothing

    Eugene Stoesser - August 26th, 2008
  27. Bought refurbished Magellan 4040 [snip] in Sept.08 which wasn’t bad at all. Magellan would not budge for a reduced price map update from 2006 maps. Had to pay $70 for updated 2008/2009 maps. Unit does seem to work flawlessly after the update.

    Lar - September 24th, 2008
  28. I got the Magestro 4040 and upgrading the map costs $79.99 plus taxes.
    I just don’t know if it makes sense to upgrade the map or just buy a brand new one from another brand.
    It is just too costly to upgrade the map.

    John - October 6th, 2008
  29. $80 is about the average price for a map update for a typical portable auto GPS device. Some a little more, some a little less, but $79 is the most common price.

    Tim - October 6th, 2008
  30. Tim
    While $79.00 is about the right price, You
    have to watch Magellan. They are still selling units that have the old maps in them.
    Those updated maps have been out for over a month. Also most other gps units garmin or tom tom
    will update for you if you purchased the unit 30
    days before the map update came out

    Eugene Stoesser - October 8th, 2008
  31. I just bought the Maestro 4000 as a “Factory Refurb” from [snip, see comment policy]. I found the map to be 4 revisions old (2006) map # 27. I too found out the only way to get an accurate map was to pay Magellan $79 for a 2008/2009 map. I called them and they did not want to know. I stressed to them that if they are selling a factory refurb, then it should come with the latest and greatest. I shall be writing to the Better Business Bureau on this one. [snip] also do not represent that the maps will require upgrading. I feel cheated!

    Lee - October 31st, 2008
  32. as a courier for a well known international carrier,i have come to greatly rely on the maestro 4000. my route requires me to cover 15-20 small towns in SE mass. with a normal daily mileage of 200. although the unit would be better served with a town or city indicator and an ability for multi-stop entry, the 4000 in general has been quite helpful for use as a job aid.

    mike n. - November 19th, 2008
  33. I purchased my 4000 in January 2008 and found a number of maping errors, probably due to an earlier map version. I would be intersted in updation the software if the price were lower. Otherwise, I’m pleased with the unit.

    Edwin S Koski - December 26th, 2008
  34. My I say to everyone. Everything has gone to nonreplacement batteries. GPS and MP3 players. I will stick to my old MP3 player and GPS that I can change the battery in. 4 AA batteries.

    My advice is to buy a map where you are going? Less$$ and Hassle.
    Thank you

    todd reeser - July 7th, 2009
  35. I am leary of investing in another Magellan product. I was satisfied enough with my Roadmate, but attempts to upgrade database online or contact customer service were frustrating. They don’t seem to answer the phone! Anyone have more recent experience with the company?

    Thanks.

    George - October 15th, 2009
  36. i have a magellan maestro 4000, worked very well until now it says the battery is low,needs charged, and will turn off on me. i have recharged the unit still is not working properly.

    CAROLYN DENNISON - March 25th, 2010
    • Me too..I thought it was the charger so I bought new one..same result!! Someone stole my old one and my dad gave me his..so I can not call to complain since it is technically not mine. I would actuallly hold the unit in my hand pressing hard on the coard connection while driving.. This worked for about a month bu now..nothing, I finally bought a refirbished 4000 today.

      Frank - May 25th, 2010
  37. I would like to use my Magellan Maestro 4000 when I go on vacation in the United Kingdom [ Scotland ] this year . Is it possible ?

    robert - April 13th, 2010
  38. I have a Magellan Maestro 4000. How can I update maps for this model?

    Glee - June 8th, 2010
  39. I have a Magellan Maestro 4050. It is the most stupid GPS I’ve ever used. I am traveling from west coast to east coast. Everyone knows I am traveling towards east. Every morning, each time I left a town and start traveling, this stupid thing guided me went to I-90 west instead of east. It leads me go tens of miles west then cross the high way back to go east. I could not use fastest time anymore, because that’s what going to happen to me. I have to use shortest distance first then reroute to use fastest time after I was on main high way. Many times this stupid thing guides me off the highway and spend hours locally then back to the same highway. I really hate this GPS, and even stand in bestbuy and costco telling people who are going to buy this GPS don’t buy it. I am really pissed by this product.

    Joseph - July 8th, 2010
  40. Buy any other GPS except a Megellan. I have had 2 – Roadmate and Maestro and am never going back to a Megellan again. Batteries do not last and they will simply turn off, many times at a critical point in my journey. I am getting low battery warning now even while plugged into its car charger! Just a sample of issues with both. When it works it is good but very unreliable.

    Ken - September 19th, 2010
  41. I have a magellan maestro 4700 with north america map. I am planning a europe trip. Can I add europe map to the 4700?

    I have a 4250 also. However, I have read that europe map is not possible

    Frank Kum Seun - March 5th, 2011
  42. Had I known Magellan would not service my 4000 after two and a half years I would not have spent big bucks for it. wrote a letter to the CEO expressing my displeasure at the limited life of the gps. Nope, never got a reply,thank you.

    johnjmcfadden - June 7th, 2011
  43. Had a 4370,loved the HD display,but. When I purchased it
    new it was defective. returned it and was replaced with a refurbished 4370, not a new one.
    Next thing that one didn’t show me in the right place ,returned it and got another refurbished. had an extended warrenty for two years. magellan tried to say the warrenty was only good on new 4370’s. which I had started
    out with.
    Stuck to my guns and they agreed to replace it not with a 4370 maestro but a 3065 roadmate. doesn’t do as much as the 4370 but in some ways works better than the 4370. much more
    accurate.
    Only problem I have is when I head home off a freeway I turn right to get to my street then need to make a left on to my street. It always tells me to make a right then make a u-turn. happens no matter which turn off I take from the freeway. Stupid is it.
    The only thing I can say about magellan is stick to your guns, talk to a supervisor or two. Until they get tired of listening to you. I worked for me

    GeneS - June 7th, 2011
  44. have had 3 magellan GPS’s now. All have died. I fantasize about personally delivering them to Magellan’s CEO’s house. Worthless crap.

    Chris B - January 11th, 2012



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