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MapShare In Action


The TomTom MapShare program prompted quite a few questions from holiday shoppers. Most people were asking “well, does it work?”. I thought I’d illustrate one good example of how it can work. I recently came across this article from KSDK NewsChannel 5 in St. Louis. They are dealing with some major road construction and the closure of some sections of Interstate 64. The article mentions that people with GPS might have a difficult time…

Most of the mapping systems used by popular GPS brands will not include the shutdown of highway 40 [I-64].

They asked someone who teaches GPS classes about the impact on GPS devices and he said “GPS users affected by highway 40 [should] spend some time using the GPS to map out alternate routes.”

No-MapShareI was curious to see if MapShare users had addressed this change that went into effect a few weeks ago. I started by removing all of the MapShare changes from my device by changing the MapShare preferences. I then generated a route that would traverse the section of Interstate that is currently closed. With the MapShare changes not applied, I ended up with the following route, which is what I would have expected. (Click the images to get a larger view.)

Then I enabled the MapShare corrections and calculated the same route again:

MapShare AppliedSo at least in this case it looks like the MapShare community has stepped up to the plate and made the necessary corrections. Every other (non MapShare equipped) GPS I tried with the same route obviously didn’t know about the road closure and routed across the closed road.

48 Responses

  1. What settings did you use for downloading the corrections, e.g. verified by TomTom, reported by many users, reported by all users, etc.?

    John Roper - January 28th, 2008
  2. For the test, I had all of the options enabled. However by process of elimination the changes applied to this section of road will appear if you have “Changes verified by TomTom” enabled. You wouldn’t need “from trusted sources”, “reported by many”, or “reported by some” to get this example to work.

    Tim - January 28th, 2008
  3. Impressive example! With a competitive system, I have waited up to two years, or more, for even permanent map corrections to appear. Needless to say, temporary changes like the one above would not even be possible.

    John Roper - January 28th, 2008
  4. Impressive indeed.

    This is what MS is supposed to do.

    What map version were you using Tim?

    Infama - January 29th, 2008
  5. Map version 710.

    Tim - January 29th, 2008
  6. I live in St. Louis and this is the reason I bought the TomTom GO720. It definitely helps getting around the closed section of highway.

    As a side note, MapQuest has said they would keep their maps up to date for this construction. I’ve checked and they kept their word.

    RustySTL - January 29th, 2008
  7. Map Share is this a joke? Everytime I use it, it says that it will send the correction I made to TomTom, and the correction is never made right there and now. For example if I find a new street and try toadd it, it tells me that the correction will be send. The next day I will try and find that street and it’s still not on my Go720. If i’m doing something wrong please let me know, if not it’s pretty useless. The same goes for address changes, roundabouts, oneways and so on. Thanks.

    brian - January 31st, 2008
  8. Brian, there are certain types of things you can change and certain types of things you can only report. Creating a new street is something you can only report. They can’t create a street just based on someone saying it is there… there is too much other detail they would need to know about the street (classification, lane width, surface type, turn restrictions, etc). The same goes for roundabouts… they would need to know where each median started and ended, the shapes, etc.

    However one way street changes can be made and if done properly you will see the change immediately on your device.

    Tim - January 31st, 2008
  9. Tim, thanks didn’t know that. Can’t really get any info on Map share. If you know how to make changes for one ways, please share it would help alot. Thanks Brian. P.S. I own the Go 720.

    brian - January 31st, 2008
  10. To change to/from a one way:

    Menu -> Map Corrections -> Correct a Map Error -> Reverse traffic direction -> On map -> (click on the street) -> Done.

    Now you should have arrows for either N/S or W/E. clicking on a direction will toggle if traffic can go in that direction or not. Then click Done.

    Tim - January 31st, 2008
  11. Thanks Tim

    brian - January 31st, 2008
  12. this is a basic question and I am not very computer literate. I have a tomtom one…
    how do I go about updating the current imfo I have on the machine?

    Bill Paulsen - February 2nd, 2008
  13. Bill – that depends which TomTom ONE you have. You will need application version 7 or greater and map version 6.75 or greater to use MapShare.

    Tim - February 3rd, 2008
  14. I own the tomtom 720 and verizon wireless phone, verizon is probley in biggest cell phone provider around why is tomtom and verizon not together for the blue tooth option?

    brian - February 3rd, 2008
  15. Brian, I’m not sure how your question relates to MapShare… perhaps you are trying to download the updates wirelessly?.?.? Anyway, Verizon is often the one to blame in this scenario. They have a history of altering the Bluetooth software in many of the phones they sell so as not to work with many outside services such as PLUS. There are a few Verizon phone/TomTom combinations that will work and are supported by TomTom, but not for the 720.

    Tim - February 3rd, 2008
  16. I have found the TomTom maps to be very inaccurate and some of the POI info is a joke. I have the GO 920 and it works well when it has correct street information. Problem is, it is so bad in places that I know that I don’t trust it to go to places I am not familar with. The streets that it has wrong have been around for many years but it is not shown correct on the Tom Tom. In Arizona, it showed several resturants to be 7 miles away when I was right beside them. Then it showed another on Highway 93 that did not exist but didn’t show the only one around the area and that has been there for many years. Map share is just too simple to correct some of the mistakes and I don’t want to spend all my time correcting maps that should already be accurate except for recent changes. The GO 920 doesn’t show the main entrance to a private airport from HW-93 that I know about in Arizona. The airport has been there since the 1960’s. Garmin, Magellan and Lowrance do show the correct streets for the airport. TomTom does not. It shows the streets but has the wrong name and shows the two existing runways as part of one of the streets. I got the Tom Tom because of mapshare and the tie in to Google but I am about ready to return it. I think the map source they use is the main problem.

    Jack Burns - February 3rd, 2008
  17. My GO 910, bought in May 2007, came with a 650 North American map. When I tried unsucessfully to download the 7.? map TomTom help very nicely gave me the 675 map without charge. The 675 map is better in some detail but WAY OFF in other specific locations here near to my home … compared to the 650. I simply don’t trust it!!!!! I currently have them both (the 650 and the 675) installed and can switch if necessary …. but that’s not too reassuring.

    I have not been able to download the 7.? map and I wonder why that is. The Map Store has been under construction for months now, it seems, and I’d really like to get updated.

    How does one get this most current map?????


    John Varey - February 5th, 2008
  18. Tim – is there any indication that MSN Direct or any TMC traffic services will be reporting this road closure and thus give users of other brands of GPS more reliable or detour routing?

    Jim - February 5th, 2008
  19. John, I’m not sure how your question relates to MapShare so I might not understand your question. 6.75 is the latest map that is currently available for the 910.

    Tim - February 5th, 2008
  20. Jim, it is certainly possible they might get that info. In my experience the traffic providers don’t do as good of job with closure information as they do with traffic flow information.

    Tim - February 5th, 2008
  21. Sorry Tim … maybe this wasn’t the right place to ask about the latest map. On January 29th. you mentioned that you were using map version 710. This is the one I can’t seem to obtain. To take advantage of Map Share I would have to use version 6.75 and frankly, in my local area of Ottawa Canada, 6.75 has so many errors I can’t use it … so for the moment I’m stuck with 6.50 and hence, I can’t use Map Share.

    Any assistance would be appreciated.

    John Varey - February 5th, 2008
  22. Hi John – The version 7 maps are currently not compatible with some of the TomTom devices such as the 910. 6.75 is the latest version available for the 910.

    Tim - February 5th, 2008
  23. Tim, Great article on Mapshare!!!

    I think I told a few people that this was a good reason to get a TomTom if they would be traveling through St. Louis. It sounds so much better when you name real Interstates and show real examples.

    All I can say is that if all Arizona people are too lazy to report street errors and road closures and misplaced POIs then they aren’t likely to get many useful updates via Mapshare because the changes come from other users and not from TomTom staff running around the country.

    Mapshare TOTALLY depends on users to report changes. If we don’t report, then Mapshare is practically worthless.

    JeepLover - February 6th, 2008
  24. Well I think JeepLover is refering to me as being a lazy Arizona guy but I happen to be in California and do a lot of traveling and that was just one of the examples of the errors I have found but if he is happy with his maps, then have at it. As you may note in other posts, there are some problems in Ottawa. Tom Tom needs NAVTEQ maps. They are much much more accurate.

    Jack Burns - February 6th, 2008
  25. So just to pipe in …. I am constantly reminded how bad the maps are…. in my area around Toronto, Ontario many many streets have addresses in the wrong postion or just not there. These are streets that have been around for quite some time. I do try to report via MapShare and that is great, but the only way this really helps is if TeleAtlas gets to these places to make corrections. I probably bought the TomTom because of the software not realizing that great software on a bad map is not the best combination.

    Paul M - February 11th, 2008
  26. I agree with the other users about the accuracy of the TomTom maps. I bought a GO720 recently, I live south of chicago, IL. When going to my sister’s house, when I got to her street I was told to turn the wrong way! Which was embarrassing since my brothers Garmin had no problem finding it. Also Garmin’s POI’s are much better. TomTom needs to improve in both area’s!

    Jay S. - February 13th, 2008
  27. I agree with Paul M completely. I bought mine for the same reason. I do like the mapshare and the software and the tie in with google. But, great software and bad maps still don’t give the best combination. I keep telling myself that it will get better. Hopefully it will.

    Jack Burns - February 14th, 2008
  28. Reference post #8: Can streets be added for personal use? I am about to purchase a 920 and this is one of the features that I want. I’ll be glad to share the information with TomTom but I don’t want to have to wait to be able to use the changes. I make local deliveries in a growing community.

    Jim Lang - February 23rd, 2008
  29. No, streets cannot be added, only reported.

    Tim - February 23rd, 2008
  30. Thank you. My old Garmin routes me on relatively narrow residential streets with speed bumps in preference to four lane roads a few blocks away and in the direction of travel. I certainly hope TomTom does better than that or that I can tweak the maps sufficiently to change such behavior.

    Jim Lang - February 23rd, 2008
  31. http://www.tomtom.com/page.php?Page=Mapshare says TomTom One XL comes with Mapshare, but http://www.tomtom.com/products/maps.php?ID=409&Category=0&Lid=4 says TomTom One XL does not come with MapShare. Which webpage is correct? Thank you.

    Jason Cohen - February 25th, 2008
  32. Jason, the ONE XL didn’t include MapShare when it started shipping. There might be places where it does now. In either case it can be upgraded (free) to include it.

    Tim - February 25th, 2008
  33. I can not find any home depot or lowes on the tomtom go720 any body know how please help

    tom - April 23rd, 2008
  34. Tom – You will find your answer in our POI – Points of Interest article.

    Tim - April 23rd, 2008
  35. This does not have anything to do with mapshare, but my question is I know the 720 has a FM transmitter built in but the sound is horrible. I have a couple hundred songs on it and I would like to listen are there any other ways of getting good sound?

    brian - June 5th, 2008
  36. Very disapointed with tomtom 910. Maps are not much cop especialy in Spain.To use mapshare I need to update my maps but I dont feel that I want to fork out £74.00 untill maps are greatly improved

    Barry Smith - June 17th, 2008
  37. does anyone have the new USA maps for TOMTOM ONE 3rd edition?

    Andrew - July 2nd, 2008
  38. I have that map, yes.

    Tim - July 3rd, 2008
  39. I entered a correction using MapShare incorrectly. It was a street direction, and I misunderstood the instructions. How would I go about cancelling this.

    Jake - July 5th, 2008
  40. You can’t really “cancel” it, but you can go in and submit another correction with the opposite change.

    Tim - July 6th, 2008
  41. I am thinking of purchasing a TomTom 730 and I want to get an RDS TMC as well, but the more I read about map share and IQ Routes I’m not sure if I really need the Traffic Receiver as well. What are your thoughts on this? I currently have a Garmin 660 w/RDS-TMC which is nice because of the construction reroutes, especially in minnesota where all we have is Construction and Winter but mapshare seems to acomplish the same thing

    Beau - August 7th, 2008
  42. MapShare and traffic are really separate things. While they work well together, they have different goals. MapShare is used for physical changes to the road network that are largely permanent. (Or at least will last more than a couple of months.

    RDS-TMC Traffic is for “live” events mostly…. what is happening now that is different than expected.

    Tim - August 7th, 2008
  43. Awesome, thanks for the quick response, your valuable input, and wonderful website, Tim. It looks like I’ll be moving into the TomTom world starting today.

    Beau - August 7th, 2008
  44. I just updated my 910 to latest software and also purchased latest MAP 725. The Tomtom home then tells me I can download mapshare corrections (33286 of them) which I do, but I am not sure if they are correctly being installed as Tomtom home keeps insisting that by displaying msg: “Your map has not been updated for 51 weeks 33286 free Map Share map corrections waiting”
    Anyone else see this? Is Map 725 ok with latest software for 910?

    Miguel - September 10th, 2008
  45. I just bought a Garmin 255w. Right now it does not have me going on highway 64/40 in St. Louis since it is still closed. What happens when the highway reopens? I do I tell it to recognize it is open? I am really hoping I do not have to buy a new map in 6 months.

    Rob - August 14th, 2009
  46. I live is St Louis, MO and recently bought TomTom GO 730. I have the latest map with all the TomTom verified map updates. Although I64/US40 has been reopened since December 2009, my GPS is still avoiding I64/US40. Any suggestions how can I make the GPS use this highway? Thanks!

    Kurt - December 31st, 2009
    • Since you’re saying it was just opened in the past month, it can take awhile for the update to make it through the systems and it won’t appear in the most recent map. You can report it being reopened in MapShare and then it will consider it for routing on your device.

      Tim - December 31st, 2009
      • Tim, thanks for your quick reply. I will surely report it in MapShare. Wish you a happy new year !

        Kurt - December 31st, 2009

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