Comments on: NAVIGON 7200T

By: Benjamin

Benjamin — Thu, 08 Oct 2009 14:51:53 +0000

It is really horrible that Navigon as a company is neglecting their resposibility to customers. The product itself is good, not the best, but good when it works and the features are good for the price. I do not know what other recourse we have to get what we paid for interms of subscription especially now that they are back selling iphone nav apps here in the US. As was said, warning people is one way but it does not help current owners, it prevents possilbe future owners/victims.

By: Jon

Jon — Thu, 08 Oct 2009 13:23:04 +0000

Navigon is JUNK!!!! Do not support this company by purchasing this item. They are thieves! The units are junk and now they are selling an app for the iphone, they have zero support. They are not customer friendly, thier warranty is in writing but they do not stand behind it. If you want some of thier responses by email contact me through this post. I will show you how Navigon treats customers that pay for thier products. My plan is to go to every website that mentions Navigon and tell others about the Navigon experience. My goal is to put them out of bussiness before they steal anymore money from consumers! Big task for such a relatively small amount of money but it is the principal. It is time companies remember how they stay in bussiness. Do a search for Navigon 7200T problems, this will yield you the beginning of how they treat thier customers. I ussually don’t employ this strategy but it is this or sue them for the price of my GPS. This is a cheaper way to help other people to put this awful company out of bussiness!!!!!!!!!!

By: Richard

Richard — Mon, 31 Aug 2009 22:34:51 +0000

I had exactly the same experience in Montreal. 7200T worked coming into the city but once here it is useless. It basically refuses to function at all – often maps will not display and when they do, the touch screen does not function and I don’t even get to the point of being able to ask a routing. It’s basically a paperweight at this point. I’m looking for a replacement.

By: Benjamin

Benjamin — Wed, 12 Aug 2009 18:33:43 +0000

Now that Navigon is selling an app for the iphone here in the US, I hope the map support will continue since they have to update it for the iphone.

By: Shakil

Shakil — Wed, 12 Aug 2009 12:40:30 +0000

Yesterday I went to Montreal. It was apparently fine on highways, but after entering in the city that Navigon 7200T GPS started to fridge frequently. I was tired with that bloody gps and could not fix it from hanging. It was a horrible day! I am not going to replace it with another Navigon GPS but will throw that bloody unit as soon as possible. I am looking for a gps from a reputed company.

By: Robin

Robin — Thu, 06 Aug 2009 14:47:52 +0000

I have been trying to deal directly with Navigon for weeks now to see about getting my unit exchanged, or repaired, under the warenty, due to several issues:
a.) Telephone Touch Screen Buttons Do Not Work Properly.
b.) Car Charger Never Has Plugged into Unit Snuggly, which may be causing it not to charge properly all the time.
c.) Unit Locks Up and I am forced to reboot the unit often, to get it to operate.
I think what has been disheartening is that the unit appears to be more designed to work as a basic GPS with pretend added features/functions. I am not sure the traffice updates work like they were designed either. Map updates are not too current, but then again why would they be after reading all that I have here, about how they are pulling out of the US market…and the fact that you can’t call them anymore from the USA. There is now no live contact, but only via e-mail. Response time is slow, and when you get one, it’s more like I owe them more than they owe me for the inconvenience. It’s like the sale is important, but not the customer retention…and after reading here about how they are not going to stay working with us, in the USA…well that explains why they don’t even offer a physical address for them, where to ship the unit, until you send them all the details about yourself first. Seems odd to say the least. Why would they need to know my address first, before giving me thiers? Why is it not published online either like many legitimate businesses? I am still waiting for a reply from them, as to if they charge $30 to look at my 7200t, which appears to be a possible lemon, on top of if they expect me to also pay for shipping to them for this assessment. They surely make no bones about leaving a customer without thier gps in the meantime either…and from what I am reading here, it seems that they take a long time to return any units from thier country, to the USA. Otherwise, as far as the POI and icons, screen size, and getting you from point to point, it works well once it is rebooted from a freeze. Don’t buy this unit to use your cell phone thru because a/c noise will make it worthless and even after you buy a new cell phone to make it sync, don’t expect to use the touch screen to place calls over it. I have to dial from my cell and scream to be heard. LOL

Wishing others better luck, because my next gps will not be Navigon, but I am not sure what other one I might like more. Anyone have any ideas?

By: Shakil

Shakil — Sun, 19 Jul 2009 13:12:04 +0000

My first one gps was Navigon 2120 max. It was working good, so I was very much interested in Navigon 7200T. But after updating it’s map to Q2 2009, land mark is not displaying in new map. I tried by frequent downloading but same thing happened, no 3D land mark view. Even when I made a right turn as per my navigon gps instruction, toronto police caught me and gave me a ticket amounting $110. I think Navigon needs much improvement in their devices if they want to sustain in their GPS business.

By: Mark

Mark — Mon, 11 May 2009 18:38:20 +0000

I’m new to this site and I want to say that I appreciate all the insight and comments. Regarding unit performance, I have an 8100t (see my review at Amazon, where I purchased it) and I’ve been thoroughly satisfied. I’ve had no reset issues whatsoever, and the unit works flawlessly. All of my friends and coworkers who ride with me (I’m in outside sales) comment on what a sweet looking unit it is, including the integrated mount.

I’m real sorry to see Navigon go, and like the rest of you, I’m awaiting my Q2 2009 FreshMap update, but besides that, I’ve had no issues to speak of.

One thing to note, I bought an 8GB SDHC card and restored my latest backup to it. This actually speeded up the route calcs a bit (but I never felt they were slow anyway).

Also, I originally started with a 7200t and did have a minor touch screen issue. It was then that I returned it to Amazon and purchased the 8100t instead.

One quick question – does POI Warner work with the 8100t? will it add more POI functionality? The website has purchases in Euro’s. Any American purchase sites?

By: Dan

Dan — Sun, 10 May 2009 17:25:43 +0000

Well, my unit was purchased in December 2008 (the first unit that is) and did NOT have “Update 1″ which Navigon tech help folks only advised about as I was waiting for my 3rd 7200T.

It remains to be seen whether Navigon will attempt to correct ongoing problems by issuing Update 2, Update 3, etc and as I pointed out I have YET to see any email advisory or comment on their web site anywhere that the next update of the Freshmaps software is or will be available.

A sorry story. You can fully expect to see prices plummet for remaining Navigon stock at U.S. sellers, including the 8100T, which while looking nice, appears to have exactly the same software implementation as the 7200T.

By: Wolverine

Wolverine — Sat, 09 May 2009 12:43:13 +0000

I don’t know man, mine works pretty well. This new 7.4 software update is not bad at all either. And the 1st update you mentioned came 3-4 months after GPS was released, not a year. If you’re going to bad mouth something, at least use facts, not illusions.