TeleType WorldNav 3100
The TeleType WorldNav 3100 has been released and is the successor to the WorldNav 3000 XL. The WorldNav 3100 includes many features of more expensive GPS navigation systems but at a price less than other similarly equipped GPS systems.
The WorldNav 3100 includes text to speech capabilities so it can speak street names. Navigation is displayed on a 3.5 inch touch screen. Maps of the USA come pre-installed on the WorldNav 3100 via an SD card.
Like the 3000 XL, the TeleType WorldNav 3100 can play MP3 music files, however the 3100 goes further with multimedia capabilities by including a photo viewer and a video player. Hopefully the speaker in the new WorldNav 3100 is improved over the older 3000 XL which didn’t produce very good sound quality.
The POI database is also larger than many other GPS navigation systems holding 12 million POIs including phone numbers of those POIs. You can also search for businesses by phone number or address with the “Premium” edition. A video demo is available here.
The WorldNav 3100 includes the SiRF Star III chipset so GPS accuracy and startup time should be fantastic. The 3100 comes with a car power adapter, USB cable for syncing, windshield and dashboard mount, and a carrying case.
The 3100 does not come with Bluetooth compared to other full featured GPS navigation systems however the low price more than makes up for the lack of that advanced feature.
Program updates are free for only 90 days. This is different than most manufacturers who offer firmware updates free of charge.
The WorldNav 3100 comes in two editions, a “Deluxe” version which comes with a 1 GB SD card and 3 million POIs for $399 and a “Premium” edition which includes a 2 GB SD card, 12 million POIs, and the ability to find businesses by phone number or address for $459.
Overall the TeleType WorldNav 3100 should be a good GPS navigation system for someone who would like a photo and video player but doesn’t need Bluetooth functionality. There are few other devices which can match the combination of features and price of the WorldNav 3100.
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I recently returned my Teletype 3100 “Deluxe” model. It consistently locked up when trying to reroute. It worked somewhat ok just to indicate where I was but many streets came up as “Unknown.” It had difficulty identifying streets that have been on the local map for 20 years.
On-line support is lacking. I was confused trying to determine what updates were there for my system. With today’s technology, on-line support should be able to recognize my GPS when I log in for updates.
Another anomaly that I experienced was with the POI. Many times I’d select the POI function and get a display of “0000000″.
With a little more focus and thought into the software design, I think Teletype is onto something great with this model.
i bought a 3100 deluxe last week and returned it back .IT seemed to lock up on certain routing and used to display an error screen on the POI display menu.After talking with customer service,they asked me upgrade the firmware.I did that and after that when i powered it on .it never went to the navigation menu .I tried to reinstall and it never recognised the SD card too.
I have had my 3100 premium for six months now. When I received, the video player didn’t work. I contacted support and they sent me a fix by email that reinstalled the main interface software. I haven’t had a problem since. Everything on it works fine.
I’ve had the premium unit for 4 months. The SD card went bad after 1 month. Had to buy one. The routes it chooses are usually terrible compared to Google maps. Choosing “avoid highways” only has you exit the interstate just to get back on…Every exit.. My unit apparently doesn’t like some states. It continually asks for a password. Called and got one. The unit did not recognize the password. Re-verified password and same results. Stay away from this unit until the firmware/software is fixed.
MY 3300 HAS BEEN THE BIGGEST PIECE OF JUNK I HAVE EVER BOUGHT. YESTERDAY WHEN I NEEDED IT THE MOST IT SUDDENLY DECIDED THAT I DID NOT HAVE ANY SOFTWARE. PLEASE DON’T BUY THIS JUNK. THE ROUTING IS SO SCREWED UP THAT I WAS AT MY DESTINATION AND IT STILL SHOWED ME 15 MILES FROM DEST.
Well, I just spent $60 for the firmware & map update to 4.x. Setting my home address was a chore. It did not recognize the street in my town. If I used the town next to me it finally showed the correct address including the town. (???) In the 3.x release, without having a destination, the unit would show my location with rds in dark blue on a white screen.
With 4.x, it shows the location, but uses a very light gray or blue rd on a white screen. Impossible to see.
Tried several routes to various places and it still routes like a blind squirrel looking for a nut. And to think I spent 60 bucks for this update. Their “support” is clueless and almost non-existent. Amend my last post; just stay away from this unit.
I purchased the 3100 Deluxe version for my parents at Christmas and they had trouble using it so I got it from them a few weeks ago to try myself. It has not been a good experience to say the least. It locked up constantly and regularly sent me the opposite direction. Re-routes were also very slow. I called Tech Support and got very good response, including updated firmware and map downloads. This helped but it’s locked up 3 times since updating it about a week ago. Re-routes are better but it still sends me the wrong way many times. Teletype wants to replace it; I’m pushing for a refund, even if it’s the current price, which is $50 less than I paid for it. Crossing my fingers but not expecting them to agree.
Update on my post from yesterday: Teletype won’t give me any kind of refund but has agreed to have me ship it back for updating and trying to fix it the lock up and map issues. I”m not holding my breath after reading all the lock up problems everyone seems to have; I would definitely NOT recommend anyone buy one of these and if I had to do it all over again, I would buy a Garmin, which I now own two of and am very pleased with them (C530). Don’t buy this Teletype 3100 Unit!!!!
The Word Nav 3100 is junk. We purchased one 6/22/07 and on 7/29/07 it died. The company sent me a replacement because it was more than 30 days. It cost me $8 to ship the junk back. On August 6 we received the new unit. On Aug 22 it also died. When contacting the “techioes” they blamed my 110 outlet. They refused refund, were rude, hard to reach and charged me a 15% restocking fee. Glad to rid of it. DO NOT BUY!!!!
I purchased a world nav 3100 and tried to convince myself that I had made a wise decision. I now have to face the fact that it was the worst investment that I have ever made. Let me review the facts. The 3100 is very slow in rerouting. BY the time it reroutes , you will have already passed the street. I tested it in areas that I knew like the back of my hand. Instead of routing we that best way… It would send me on a scenic tour just to get to a address only blocks away. It sometimes appears to have a mind of it’s own. I tried shortest way and quickest way but it made no difference. I foun that google maps are much better. I’ve had mine for too long so asking for a refund is out of the question. I would not recommend world nav 3100
This is junk…Sorry I bought it. The maps are crap they purchase from TeleAtlas. Although I understand that other companies use the TeleAtlas maps, it is just frustrating to try to get them to correct the errors. For example, they have my house address over a half mile from where it is. I have contacted them with the gps coordinates of my house and others in the neighborhood so they could begin to fix it…They ignore me. I have left messages with TT and the NEVER get back to me. I just ordered a nice simple Garmin 200 for $20 more than the TT and I know I couldn’t have any worse luck than I have had with the 3100.
Save the grief and the restocking fee. Stay away from this unit.
I am sorry I spent good money on this piece of junk just yesterday driving on the garden state parkway going to PA it calls the road the New Jersey Turnpike after leaving PA and going to up state NY it keeps trying to get me off a direct route to Utica and send me via Albany an additional 120 miles Some months ago it took me 240 miles in the wrong direction I called the company they said they were sorry and a week or so ago they wanted to sell me an update for $60.00 what bunch of crooks don’t buy this piece of crap
In August of 2007 I went to Boston Massachusetts with world Nav. 3100 guiding. Everything was fine until I entered the city. It went brain dead and wouldn’t give directions. By the time it starting giving directions again I would be two blocks past the street it told me to turn at. It was like a lost child not knowing for sure which way to go. It tried to take me back on the thru-way to get to a destination that was only two blocks away. I’m glad a stranger gave me directions. It is obvious that a number of people have been burned by World Nav. Most are probably so mad that they won’t bother to contact officials at World Nav. They will just resolve never to do business with them again. To all officials at World Nav…. Before you market your next navigator, you as a gesture of good faith should give each of us who posted a comment the navigator to test market it first before you introduce it to the public. Don’t trust the so-called smart men in your research and development department to say that a product is good. That’s the problem with so many managers, they don’t take the advice of people with common sense. If you are really in the market to produce a quality world class Navigator , then accept my challenge. If not… Then keep marketing World Nav. 3100
it is junk I want my money back
I am sorry to hear that so many people on http://www.gpsreview.net had bad experience with WorldNav3100. We have many very happy customers, but I see not 100% yet. I would be happy to work with every one of you to solve the problem. Feel free to write to ed@teletype.com
Wow!
Just for your information many cabs in Main use our system.
Sorry you had such a bad experience and have such a harsh wish as “Pox on our house”
Ed
Yeah Edward, you would be happy to help. Been there, done that dance with you. Say what you will, the product is junk. I have since purchased a Garmin and WOW, what a difference, It actually works. Quite a concept. I have spread the word to all that I know who are considering a GPS. Trust me, in Maine you will have a hard sell. A pox on your house
Well I was going to buy one of these. A local distributor had a bunch of these that had been refurbished. Now I see why! All of your junky ones were sent to refurb! I’ll pass and get one that works. Thanks for the heads-up, all!
went on a trip inNY to Black Lake took me there alrightafter not paying attition to the first few directions which are always incorrect after putting in request to return it gave me directions that took me 200 miles out of the way did get back after turning it off and following a map
it is garbage don’t buy it and if you need up date maps you will have to pay for them
many units on market that give free up dates
BE CARFULL THIS CO WILL NOT HELP YOU
cmgi12 – I don’t know of any GPS company that offers free official map updates.
I am looking into a class action suit against worl nav if you are intrested contact me @ cmgi12@yahoo.com
Maybe the pox was harsh Edward, but you have no clue as to service after the sale. Before you respond, know that I have conversed on other sites regarding GPS and your product get thumbs down every time. And Carl thank you for the offer of class action but I have a great product now and just want to put bad experience behind me. Once you dump garbage, you really don’t wish to bring it back again.
I have worldnav 3100 prem.I have tried to convince myself that it doesnt suck. It does. Bad reroute,Takes way to long to find position,its also hard to figure out when it wants you to turn when it chimes.Way to soon should be at the turn not two streets before.I learned stick with brand name products.
Talked to tech dept they are re writing the mapping for me
I will let you know how it works after I get it back
looks like they are trying
I got 7 inch Trucking unit about 2 months ago. It is a very good unit and I am surprised to see people are not happy. Maybe their latest product is much better but I tell you the device they sold me is a solid GPS unit and works great for me and did not give me bad direction. I had garmin and it send me and my truck right through residential area.
This is to Jim Smith. I am looking at the 7100 for trucking, I had the same problems with my Garmin. Could you contact me at hdmanfxr@aol.com to answer a few questionf for me?
I have had my 3100 for about a year and a half. At the time I purchased it it was by far the least expensive text to speeh GPS on the market. Since that time several others have come out.
Preformance is a mixed bag. It’s very slow and by the time it tells you to make a turn you have already passed it. It has you doinf some crazy turns. Once I got off the highway and a simple make a left turn would have gotten me where I was going. It had me make a right turn, go around several blocks gets me back to the main street and then tells me to turn left. There are times it won’t show a strret that has been around for 50 years or more. It did help me get to my uncles house in Scottsdale when I was on vacation with out a problem.
Would I buy it again if I had the chance to do it over…no…but since I don’t need it that much I’m not going to purchase a different brand..I just have to pull over when I need to make a turn so that the unit can catch up with me…lol.
My husband and I hate this thing. We had it for less then a month and it is already not working. From what I am reading there is no point in trying to get a refund. We got it for our move but it stopped before we even left WA. When we were still in WA it would bring us in the weirdest routes for areas that we already knew.. Never again… We will stick with Garmin like he wanted to in the first place….
Clearly the WorldNav products have major problems, evidence this commentary by gps review and its many insightful readers.
The moral to the story is stay away from WorldNav products.
We are among the thousands who are unhappy with this product. Check out our website:
WorldNav3300gps.blogspot.com
There, you will find the facts that “they” don’t want you to know about.
Thank you.
I am not sure about thousands unhappy customers. I work for a large fleet of vehicles and we all use WorldNav. We work in Chicago area and we use it for our small delivery trucks. I have seen many GPS systems in my life but when it comes to clarity of screen and best directions at least in my aready I do not think there is a better system for the price then WorldNav.
Carlen:
If you are happy with yours, all the power to you.
To judge the many unhappy with WorldNav all one has to do is read some of the many websites – including gpsreview.net – to realize the product has some major, major problems.
We urge you to periodically check our web site for updates on WorldNav GPS problems:
WorldNav3300gps.blogspot.com
Thank you.
Yes. I am happy with the product and so are many of my buddies at work.
Actually reading reviews I found that there are many people that like the product and use it every day. I also found that their customer support is excellent.
Hi all – well, let’s do the math. How many complaints, vs. how many sold? All tech stuff has issues from time to time. I have a Garmin Nuvi 350, it is not flawless either. Planning on a 3300 7″ for Class A trucking. Garmin works well, but designed for 4 wheelers, so you better have your CMV Atlas at hand. Truckers if you have a laptop check out co-pilot. I am looking at that too but it is pricey, plus you have to have a pc for it. Hopefully I get a good 3300!
Mark
now the battery has gone dead what ajunk
what ever you do do not buy this GP S#$@%
I have WorldNav 3100 for 2 years and battery is so far OK. I did check with the company although about 2 mo ago if they sell battery replacement and they told me they do. They also carry 1 year warranty. Did you check with them about replacing your battery?
I feel your pain Carl. I am so glad we dumped ours. Service is the name of the game. Product are not flawless but service after fact should be. This also falls flat. The techie actually told me my problem must be my electrical outlet. I asked for replacement and they refused saying they needed to see if THEY could fix it. I shipped it back (my cost) and the new one died the same way. This time they said it must be my incompetence. Thanks guys Master electricians and psychologist as well. Service sucks. I made formal complaint with Massachusetts Attorney General and BBB. They knew the company. Obviously I was not the first.
That does not sound good. I will try to help you. email me your name and I will also complain to them about you. My email is tomd@uname.com Maybe I can convince them to replace the unit for you. I can not imagine the company with a product as good as what I have will want a scandal.
What a piece of shi*… I have had this unit for about a year and it is doing the following…
#1: Will only power on when pluged into power.
#2: When it does power on it looks like a dos screen.
#3: It it very slow rerouting and sends me the wrong way.
and the list goes on… not worth the 200+ dollars I spent. Tried to contact the company but they were closed. I guess the only thing I can do if they don’t make it right is never do business with them again. I am looking a getting a Navigon 7100 but only after I check the reviews on it first. I will also purchase a extended warranty thru squaretrade just in case anything goes wrong. Thanks for your comments they have been a big help!
FYI… If anyone is interested in filing a complaint with the better business bureau here is a direct link to TeleType’s bbb file.
http://reports.bosbbb.org/Boston/Public/Reports/BrandedReport.aspx?firm=87844
As I have stated above I will at lease give them a chance to make it right if they don’t I’ll be filing a report.
Also under BBB Rating it states…
“The Bureau has requested basic information from this company. The Bureau has not received a response”.
I wonder why not??? If that don’t make you run I dont know what will, other than getting screw like the rest of us.
I recommend anyone reading this to (that has not already) bookmark gpsreview.net and REVIEW any gps before getting out the credit card.
Here is about navigon that you are interested. http://www.amazon.com/review/R1MAULSBW621IZ
I think some people like certain systems and some do not. So far I think WorldNav is a very good system and I have no problem at all with it. By the way TeleType company is open. I called them on Friday to see if the posting is true. WorldNav so far as I stated works well for me and my fleet of trucks.
Carlen,
Thanks for the link to the review. Also I’m glad you are have good luck with your units… Wish I was (and the others here). I am on EST and I called them after 9pm will call again monday.
What do you mean my “I called them on Friday to see if the posting is true” Thanks again!
I’ve had the world nav TT 3100 premium for about a year now, and it SUCKS! Horrible buy. Wish I bought a different system. Directions are atrocious. They give you weird long routes. Sometimes it just re-routes on its own out of nowhere when you’re correctly following their suggested path. I’ve tried talking to “customer service.” They said that they have a better updated program and map version, but they would have to charge me for both, eventhough their programs were faulty to begin with. STAY AWAY from this company. Class action lawsuit sounds good to me.
My husband bought the unit called TeletypeGPS pro from the company in 2004. He is in sales and on the road all the time using their application. I know that he updated to the new software and still using the program and their device. I called him about the class action suite and he told me not even to think about it as he really relies on the program and it is doing well.
I’ve had my unit for over a year.
Did have a problem in L.A. but turned off the gizmo and turned it back on and started giving good directions.
I would like to update to a more current program.
I have the trucking unit. I’ve tried to use it for four months now and have not had a correct direction yet. It does not work at all in Canada. I updated the software and the first trip was sent through a residential area to the main road that I had just left, only to find the true destination one block further on the main road. It just began rebooting after trying to do a route and then went blank. This is a bad product.
It is not worth buying bad directions and after 1 year aettery goes dead if not on the charger all the time
company should be put out of business
can’t say enough about what a piece of crap this is
I can not believe I read this. I have from TeleType a system it is 7 inch. It does not have a battery at all. It starts the same time as I start my engine. I rely on this unit 8 hours a day as I drive semi across the country. There is not one system that I see on the market that comes even close. If this company goes out of business then I guess we have to go and search for another company from abroad and beg them to develop software that as good for truckers as they have. So far all my friends that saw the system I use purchased one. Maybe for regular driving they are not as good but for trucking they are the best so far.
Jack
it shows that the Gardenstate Parkway is the New Jersey Turnpike can’t agree with you
and if you have a 3100 it has a battery
SO I think you don’t really have one
maybe you work for the co that made the 3100
I’d like to bring something important to the attention of everyone who has commented on this page. Comment #14 was acknowledged to be from a TeleType employee, as was the response in comment #16.
In addition to comment #14 and #16 which seemingly were from TeleType officials, comments #24, 29, 31, 34, 36, 39, 42, and 46 came from the same two IP addresses, linked to the location where the disclosed TeleType comments came from.
This group of comments all come from the same two IP addresses as the comments left by “Ed”, and appear to contain similar grammatical errors and tone.
In addition, an email newsletter I received directly from TeleType was sent from the same IP address as those suspicious comments.
I’ll let readers draw their on conclusions. I have tried contacting TeleType to ask them if they left these comments, however neither of my contacts responded.
Wow! Why am I NOT surprised Tim. The device is basically junk and the customer service is not much better than asking the hangman the time just as he puts the noose around your neck. Own a differentr brand now ove18 months and 100% satisfied. AND never been lost yet.
I purchased the Worldnav 3300 truck routing GPS. I drive a tractor trailer and was especially interested in the feature that would warn of height restrictions (low bridges) that might be encountered in areas I was not familiar with.
I was disapointed almost immediately to find out that this unit has no more knowledge of low bridges than the entry level Garmin that I already had. It directed me toward 12′ 6″ bridges twice in the first couple of weeks that I had it.
Also, it occaisonally just “loses it” for no apparent reason and wants to send me in a completely wrong direction. When I ignore it and drive on it will sometimes recover and sometimes it does not. Sometimes you have to shut it off and on. Overall, I have very little confidence that it knows I am driving a tractor trailer, even though that is the only reason I bought it.
Generally, it will get me where I am going, but so did my $249 Garmin.
Lee – Yes, it is disappointing if TeleType needed to make up fake responses as it seems.
Mark – Some of the older Nuvi models did have a “truck” vehicle type that would avoid things like parkways that restrict commercial vehicles, but nothing as far as bridge restrictions.
Congratulations to “Tim” for his heads-up research and reporting.
Tim is so right – Teletype folks peddle their own propaganda, often making up names and comments to make people think they are average consumers.
For the benefit of the public I will replay here Tim’s entire report:
[I'm going to snip it out, the comment is right there on the page, so no need to duplicate it. - Tim]
My deadbeat brother-in law used to pop up at the house every few months. The last time he was here (6 months or so ago), I gave him the 3100. Haven’t seen him since. I’d like to think he’s wandering around hopelessly lost but I suspect he’s just ticked at me for giving him that POS. Curiously, part of me wants to thank Teletype.
Bravoa, Paul.
You couldn’t have put more succinctly the important point – that Teletype makes crap.
Tim,
I had that “truck” feature on my Garmin 330 but I could not see that it served any purpose, parkways or otherwise.
Garmin made no promises that it would.
Teletype however, specifically touted its ability to avoid low clearances. (why else would you enter the 13′ 6″ height?)
Trust me when I say that this unit has NO knowledge of low clearances, and even since my last e-mail has tried to steer me toward low bridges twice.
I have also noticed that more and more it simply cannot deal with certain destinations, trying to send me way off track….suggesting turns and exits when I am literally minutes away from my destination and on the correct roadway.
I anticipate my $400 investment flying into a center strip somewhere and I am thinking of taking my old Garmin 330 to work in case I get “lost”.
I am buying the 710060 7″ unit for my husband who got lost last time he worked in ny because of all the truck restrictions. any one have any experience on this?
Theresa – if it’s a Teletype product, don’t buy it.
see my website, worldnav3300gps.blogspot.com.
consider buying a Garmin. contact me if u want for further info.
Theresa…Did you not read the comments about WorldNav products. Junk, plain and simple. Save yourself pain and money. Buy another brand. Having had PERSONAL experience, the service is horrible and the product failed 1 month after deklivery. A replacement unit failed 2 weeks after I receioved it. Took me a month of battling and insults from tech dept before they would even accept my return. And then they charged me a fee and discioyunt because it was over 30 day. Go figure. They have many Better Business comments in Boston.
Well, all the comments I have seen were on the other model. I have read all the bad things everyone wrote on this product and I have been to other review sites and have seen good reviews. to tell you all the truth…I dont want to spend $500 on a gps…but there is no other company that I could find, that sells a COMMERCIAL gps that has truck routes. So, I am going to get this product and try it out…if I dont like it within the 30 days…I will return it.
My husband recently spent 1 month working in NYC and it was an awful experience for him. He drove a truck in and out of NYC everyday and it took him hours to get to work daily (different locations everyday) because of all the “special rules” NYC has about trucks driving into the city. I need something that could help him that has truck routes on it.
Theresa — Lee and many others including myself have tried to explain to you that Teletype products are risky, but you won’t know until you spend your $500 and are unhappy.
Many companies make so-called “commercial” GPS units, but few perform as they claim.
You can find one that may work but again, stick to well-known brands when buying anything, including GPS units.
Good luck.
ahh – but there is no other company that makes a gps for truck routes. They say they are commercial but all they mean is that they have a bigger screen. This is the only “real” gps for commercial (truck routes) that I have found.
That being said – I am not discounting your experiences and I would love to buy a “name” brand gps – but quite frankly they just are not out there.
As I said before – I have reviews from other sites of people that love this product. I have ordered the product and have 30 days to return it. I will use the 30 days to test the product and if I run into any problems I will return it.
I have taken all your reviews very seriously! Can I ask what purpose the people on this site used their gps for? Business or personal?
Theresa…You bought it. If you think 30 days will protect you, think again. I had to pay a restocking fee and a discount because it was over 30 days. Of course my 30 days was spent in the shop and being replacced by a 2nd unit which failed in 10 days. And tyhen I was insulted and basically told to live with it by a very rude and insulting techie. Service suchs, product sucks at any price, and the 2nd unit I received as replacement> Turns out it was factory refurbuished from another dissatisfied customer. I look forward tio you name on here in line with the rest of us who got hoodwinked. I use mine for personal and business. And I own a Garmin for 2 years and ZERO problems and excellent followup. We purchased an inexpensive Magelleon for our son and even that works well after 1 year.
Theresa,
I bought the truck routing GPS after using a regular Garmin for a while. I find it to be a competent GPS unit and I have not had too many bad experiences (although I’ve had some!). You are correct that nobody else seems to have a truck routing unit but be advised that if you are blindly following directions from this GPS you are in for disappointment. It is better than a conventional unit, but only a little.
I drive a tractor trailer and quickly found out that this unit knows no more about low clearances than my Garmin (which was nothing at all) and is spotty when it comes to parkways and things of that nature. It IS slightly better than a non-truck routing GPS, but only slightly.
Thanks Mark!
now, would you buy this product now – if you knew what you know about it now?
I am going to try and test this GPS out before giving it to my husband and see what it can and cant do – as well as tell my husband that if he was smart he would map his route out first for a while so he doesnt get stuck on the gps.
Theresa,
I would probably buy it again because there is really no alternative in truck routing GPS systems.
I always check my map and get an idea of my route. Anybody that drives a truck will tell you that you can’t blindly follow GPS directions. Most of us have found out the hard way: every once in a while the thing decides to ruin your day! But it is a great tool if you use it right, I can’t imagine doing this job without it.
Ok, I have read all the comments on this co. UNFORTUNATLY it was after I spent nearly 700$ on the TELETYPE 7200 Truck route for work. For all those Truckers looking for a reliable navi for Com use, Look up ATK CO-PILOT…You need a lap top to use the product or you can buy there handheld unit I think…I’m going to try the teletype for a few days (I’m a over the road driver out of NYC) and will be heading out of NYC for cali in the morning, I just took this unit out of the box and am sincerely hoping that I did not get burnt because Ill drive my rig strait to the manufacture and deal with them in person. Wish me luck…Ill repost with my results
Ok, as you can see I made my original post about 1 hour ago I just received this unit WorldNav teletype 7200. THIS UNIT IS GARBAGE!!!!! I cannot stress that enough. To all the trucker`s out there like myself, DO NOT WASTE YOUR TIME OR MONEY ON THIS FANCY PAPER WEIGHT! My rig is 14ft high at the top of my stacks, I set this useless wanna-b map to 14ft and it directed me straight down a street with guess what…… A 12ft 7in underpass….SOOOO, forced to back about a quarter mile and take out my non truck gps to get myself out of there. It has no idea where I am, upload`s take over 30-40 sec’s (you’ve past your block by then) the screen flickers at times…And they want BIG BUCKS for it????? I cannot stress this enough, DO NOT BUY IT IF YOU PLAN TO USE IT!!! You want a conversation piece at your next dinner party, go for it…or just something to go skeet shooting with, enjoy.. But im telling you that you will be as IRATE as me when you try to go somewhere.Its cant navigate its way out of a wet paper bag! I work DAMN hard to earn a dollar, and to toss it out the window isn’t on my list of things to do…Stay away from this unit.Stay away from this unit.Stay away from this unit. I hope that I am able to help anyone in the market for a navi by letting them read this post. Good luck, and be safe!
I was looking into buying one of these. It seems I will stick with CO Pilot Truck 11. Garmin is junk for driving commercial vehicles which leaves running a gps unit in a semi for things like speed, mileage and etc. I would not trust a garmin to route me anywhere in a truck.
I’ve ran Co Pilot in my truck for the last 6 months with not to many issues.
I have had my 7″ truck GPS for about 2 weeks – got mine on the Sams website for about $500. My husband and I tested it for a week before he used it on his 1st trip. during the week I used it – it worked fine except when I first started it up – it seemed to take about 5 minutes to get going. when my husband used it to go to NJ and NY – he had trouble about 1 hour into his trip when it froze up and he had to let the battery run out before restarting it and after that it ran great for my husband. I am on the fence about this product right now.
Theresa – Live and learn, but Lee and I tried to warn you. Good luck.
As to everyone talking about how great one is over the other I haven’t had a good product for a Big Truck yet. They all have problems and as for the BBB site Teletype had only 6 complaints in the 36 month time frame they record where as Garmin had 111 complaints. I have used Copilot Laptop 9 and it’s worthless! It sent me into 3 low clearances in one morning in Indy so I would never go with them again. I bought a TomTom since they said they where working on a commercial US version, they lied but at least it does a better overall job at less cost than Copilot. Best thing for a trucker still seems to be the Atlas and CB.
Ken,
Of course Garmin has more complaints – because they sells hundreds of thousands more units than TeleType.
It’s all a matter of proportion.
For the tiny number of units it sells, TeleType has far more complaints.
In other words the percentage of people unhappy with TeleType far outnumber Garmin’s complaints.
Otherwise, you are right: A book of maps and a CB are the best tools for commercial truckers, no doubt about it.
I read all the reviews and am not impressed with what i read,this being said. I’ve been operating the co pilot laptop four,nine & eleven for four years,i do multiple stops 20 or more a week in all parts of the country and canada. i like nine the best graphics wise it is no good in canada,eleven works well for canada. I also have two garmins and a jensen the thing i’ve found is you can’t drive with your head up your butt,you have to use common sense.However i have no experince with the world nav and after what i read i don’t plan to waste my money
I purchased a Model 3300 along with a card for Greece. The included US card seems to work just fine where I have experimented with it. The card for Greece, on the other hand, would not function. When I complained I was told that I didn’t have the unit properly set for receipt of signal in Greece. Of course, I didn’t find this out until the return to the US. No explanation or instruction was included with the Grreek card (a $95.00 item). The company says there is a no return policy for software which indicates a company that does not value good customer service. If a product doesn’t work properly then it should be returnable. Upon receipt of an e-mail response from the company denying my request to return the Greek card I submitted a request for additional consideration. 22 days later i’m still waiting for a response. Not good.
I would call them and talk to Ed, I bought a 7100 and had bad luck with their software and he as been working with me for quite a while to make me a happy customer (hasn’t happened yet) but he has REALLY tried. Just remember when you talk to him be nice, he didn’t write the software and he has been very nice to me. And on top of that when my 7100 started acting up he replaced it with a 7200 which they didn’t have to since I bought it from ebay.
Yeah right, call Ed. The same man who told me the unit I purchased was NOT defective and that the reason it didn’t charge was that my wall receptacle was defective. Hey Ed, once again, I am a licensed electrician. Your junk is exactly that JUNK. Now if I could learn how to diagnose electrical problems from home over a phone, wow.
Lee said it best – Ed is a joke. And his product is J U N K .
Hello all…well,i’ve had my 3300gps for awhile and yes i paid a bunch. today it has stopped working. i can only get to the start up screen that say worldnav…i guess i’ve loss out too…lesson learned..
cornell/nc/usa
hi, I’ve recently bought a 3100 worldnav gps but it did came with the sd card, if its possible to find a copy of a basic sd?
Jurel is right – run as fast as you can to the post office and return that piece of crap. And then start blogging to let the world know not to waste its money on Teletype products such as World Nav.
Wladimir, if you have just half a brain, get your money back as fast as you can. Didn’t you read the reviews. I finally tossed my world nav.
Absolutely awful – cannot send an email, the phone only has an answering system that says send an email – catch 22. I talked to the owner of the product in Boston, and very calmly took him through the errors in the system in driving a route from East Chatham NY to Souderton Pa with a 55′ rig 12′ high weighing 25000lbs. Here’s what happened: – routed through Austerlitz rte 22 to I90 (rather than Rock City Rd to I90 saving 40 miles) – Routed OK through to rte 287S when stated a left turn needed – should have been a RIGHT turn (all such indications are incorrect in the south bound direction) – Routed through to I78 OK but then the problems begin: – Requested an exit off I78 onto rte 24 local road – I ignored it; it took several minutes to recalculate to get off I78 at exit 60A to Pa rte 309S – From here there were so many diversions that I ignored them all as it indicated that Pa rte 309 was under construction and the detours were necessary at every intersection with another road, (entirely wrong in all cases) – At this point the battery gave out and requested that I plug it into a 120v outlet to recharge (but in my rig I do not have a 120v outlet in the cab) – I did however have the cigarette lighter 12v cord with a minature USB plug that plugs into the base of the unit which did nothing but it’s the nearest cord to a charger provided. – The unit then expired and I have not been able to get it working since, despite an overnight recharge on 120v – I provided all this data to the Boston company and requested a refund – they eventually declined saying that it was not their problem and I should approach GPSonSale for a refund. – I later discovered that this outfit has another web page stating that there will be NO REFUNDS, and only exchanges authorized by – you’ve got it – email!!! -http://www.gpsonair.com/policies.html is the web site that states that you’re on you’re own – The 2 emails that I have sent have been noted as undeliverable for echnical reasons and I have been so notified. This is only the routing stuff that clearly suggests that the mapping database is 10 to 20 years out of date. It says nothing about the fact that the auto zoom disables the screen zoom, and it produces up to 6 large road symbols (eg. I90) for each road and when you have an intersection with 2 interstates ie. I90 and I84 you cannot read the screen at all! It also does not mention that if you want the auto zoom then the total screen display is about 400 yards – somewhat inadequate for speeds of 60mph, especially as the screen updates are slow and jerky and you could be past the intersection before it has updated! Finally, the recalculation can take up to 5 minutes, by which time all sorts of things are happening if you are on a local road with a 55′ rig! and it’s often wrong to boot! This is the product that you are sponsoring – I suggest that you get in touch with the company and verify my story and then consider dumping them. Thanks you N. Davy
I’m not sure if those last few sentences were directed at me, but we have no affiliate with TeleType. They don’t sponsor us, we don’t sponsor them. I think you will see in the comments above I’ve been fairly critical of them as well.
New – Garmin Nuvi 465T GPS For Truckers. Might want to check that out. I haven’t used it so I don’t know if it is any good or not.
1 year ago I tried this junk. 2 low underpasses and a 4 ton posted bridge. Some people will sell anything, and other people will buy it. I couldn’t get it back in the box fast enough. Lets see if Garmin really does have what it says. Til then its paper maps and follow my nose.
I just called the comp. to try to get some help with my World Nav unit. it was routing me to some off the wall routs ( 300 to 350 miles out of rout ). I told them what it was doing and they told me that I could buy an update ( drivers, maps, and every thing that it needed ). It was only going to cost $78.00.
And your point is…that you are happy as punch to give them another 78 of your hard-earned dollars for a defective GPS unit?
DON”T waste your money, I have had 1 of their 7200 for a year and have gotten 5 or so (free) updates and it doesn’t help its still a piece of junk! Although I did find a use for it, it makes a good monitor in the car hooked to a DVD player for my kid but as a GPS it’s JUNK go with Garmin!
Lane-
I’m afraid your advice and mine is too late for Larry.
Here’s hoping he didn’t fork over another $78 to Ed and Marleen, the husband/wife ripoff artists who run Teletype Corp.
Had mine for 5 months on the west coast, it works fine. The only problem I have had, a pillow fell off the seat onto it and pushed a button…I know not which one. The font size changed on the screens, and it would not lock back up to the sats. Called the company, got a gal with a thick accent (still understandable, but it took some listening) she said to hit the reset on the back of the unit for 3 seconds. I did and it rebooted, then said to restart after it shut down. I did and it has worked fine since. Most of the comments I have seen howling about this seem to involve the east coast. I know there are a hell of a lot more issues back east, might have something to do with it. It works good west of Misouri that is all I can say. It does get a bit pissy when you miss a turn it wanted you to make. (a problem where I live, I have to slide in from either side, if I take the direct route I am nosed into the driveway. I prefer to come in from the side and back in…pisses it off every time! lol
My major gripe is that the #$^$%^&& thing will not stay attached to the bloody windshield! what gives? Longest I have got it to stay is 2 days!
All in all, I am happy enough with it. I will probably go with Garmin when I replace it, we have a Nuvi in the car for the wife and I like its graphics and interface better.
Hi,
I find 90 responses since the release in 2007. It means 90/30 months = 3 average per month. Not bad.
What I was notified earlier. I’ll discuss with teletype people, which they would have done since then?
Gunda60 In response to your conclusion about people who complain about World Nav per month. Your reasoning is flawed.Don’t you know that most people who have been scammed do not bother to complain because they are too ashammed ????? So the people you calculated per month does not include the poor saps who don’t bother to voice their complaint in a review such as this one. scammers like Teletype know this,,, and they run all the way to the bank with it. However, some of us who have been burned are willing to sound the alarm. Oh, by the way. I may be mistaken but you almost sound sympathetic toward Teletype/Ed & Marleen
Just an update. Since I dumped the piece of junk 3100 in September 2007, I purchased a Garmin. It has been going strong since then. Not one glinch or problem. And it sticks to my windshield well. We learned our lesson about cheap imitaions. And Ed and Marleen, a snake oil salesman pox on you both.
Excellent post Lee.
Ed and Marleen are indeed scam artists.
Check out my blog:
http://worldnav3300gps.blogspot.com
I paid $700 for my WorldNav Truck GPS and what a piece of junk. I had trouble with this thing since I opened the box. The speaker quit working 1st and now the touchpad wont work making it useless. Ed from Teletype told me to send it back and they could fix it…for about $300. It’s bad enuf I paid for the upgrades which locked the thing up, and he thinks I’m gonna give him more of my money. NOT HAPPENING ED!! I bought a Garmin 465 and it works better than WorldNAV…Of course a dead horse would work better than this piece of junk. DO NOT BUY ANYTHING FROM TELETYPE!!!
I purchased this unit and have had nothing but problems. I try to get updates and they keep sending ones that don’t work correctly. I call them about it and they say things like We have had a bad batch of SD cards sorry. Or Yes we heard about that problem and have resolved it only to send a new card with other problems. I got them to send me a different unit but the one they sent me to replace a brand new one was a used one. I was told that they will not work with me and they feel that they lived up to there end of service. I still have a unit that does not work correctly and is used ( there replacement ) I would stay as far away from this company as you can.
The bottom lineis Ed and Marleen are criminals.
They continue to take people’s money knowing full well their products are no good.
And calling what they sell “products” is a stretch.
As Jeff said above, “a dead horse would work better than this piece of junk. DO NOT BUY ANYTHING FROM TELETYPE.”
Someday someone will bring a lawsuit against Teletype Corp. Maybe before then Ed and Marleen will get right with their God.
In brief, Worldnav 3100 is a piece junk is good for nothing not even for viewing picture. I am sorry that I bought this junk, I send it back for fix, came back the same junk so I gave up and I am getting Garmin.
Jeff- We need to spread the word as best we can – that WorldNav products are J U N K.
Good luck with your Garmin.
My name is Allen Rubin. I say that first becasue the people at Teletype say that all the bad reviews on here are being placed by an unhappy ex employee. Thant may or may not be the case but in any event my experice is real and if anyone including the owners of teletype waht to speak wit me just put a note on her and I will conact youso that you know this is real.
I pursaed an updated card about a year ago that I had problems with. After sevral calls the rep at the company said that when the new version of the softwear comes out they wouls swithc cards with me hoping that would help the problem. When it never cam I called after several months and was told it wasent out yet ut would be mailed once it was. I forgot about it because I only use the GPS when I’m going on a trip. I called again today, the rep lookwed up my account, saw the notes in the system about sending me the new card and then came up with every reason why he wouldnt send it. I got fed up and said i don’t want all the double talk, your comapny told me a year ago that they would send a new card, they never did, if your not going to send itjust tell me so I can get back to work. He said “I’m not going to talk about what they told you a year ago, I’m not sending you the new version”. So there you have the customer sevice motto of Teletype “screw the customer”. Need I say more. STAY AWAY FOR THIS COMPANY..This as to be the attitude of the owners other wise this type of customer treatmet would never be accepted. Again,I’m not the unhappy ex employee but an UNHAPPY CUSTOMER. If the owner are reading this look up my accunt info under my name., I’m in Illinois.
Sorry for the terrible typing above. I’m a 2 finger typer and as you can see not very good..lol
I dealt with these World Nav Sleze bags 2 years ago, I have an earlier post about one of their pieces of junk. Iowa80 and 4 State Trucks are peddaling these POS. I warned both places but they still sell them. They must make plenty on these pieces of junk.
My name is Joe. I am an actual driver and not a TeleType employee. I started driving for Sygma in Harrisburg, PA and now drive for Milton Trans in Milton, PA. If anyone doubts me, please feel free to have my IP address checked. I purchased a WorldNav 5100 Truck GPS in March of 2009. Since that time I have used several GPS units, especially during my time with Sygma. I have had many coworkers who use Garmin units, some with TomToms and some with WorldNav. Overall I will admit that I am satisfied with the unit. Most of the Garmin units that I have used have not had truck routing. The one coworker that had one of the Truck Routing Garmins was ready to get rid of it because he complained of it not knowing if many roads were restricted or not. I am not saying that my WorldNav is perfect though. I have noticed several times where it will have just an exit ramp labled as inaccessable to trucks when both the road I am on is truck ok and the road I am going to is ok. It has not, however, ever taken me on extra long or incorrect routes for my destination. My biggest complaint with the unit is the touch screen looses calibration from time to time. There are also some other features that I wish the unit had, such as bluetooth and traffic avoidance but I knew what I purchased when I purchased it. Will I replace it with another TeleType in the future should the unit fail? Maybe, maybe not. I have heard wonderful things about the CoPilot GPS units now available, and now Goodyear makes a truck GPS. But, I, as a professional driver, can honestly say that I have not personally experienced the horrors of so many on this board. Do I doubt those people, no. But, I cannot say that every unit is defective either. One thing that several seasoned drivers told me when I got my GPS that I think everyone needs to think about and realize. No piece of technology is fool proof. All GPS manufacturers with have a defective unit make it past quality control or they may have missed a bridge height, or maybe there was paving done that changed the clearance of an overpass. No matter what unit you use, always double check the route against a map or a mapquest. I do and so far I don’t have any major complaints.
I AM NOT AN EMPLOYEE NOR ASSICIATED WITH THIS FARSE OF A COMPANY–TELE\TYPE–BIG RIP OFF—THIS IS A REAL AND TRUE BONIFIDE COMPLAINT–
Got the 7100 they said it was for truck, yeah right pick up trucks if your lucky. Nothing but problems. It is supposed to give haz mat routing and instead it sends you off the exit and back on the whole way down the interstate. WOW is that ever entertaining while your driving. Sends you to 11 foot bridges, down street and roads that do not exist and even tries to send you down a real cow path on a regular basis, It cannot calculate the miles correctly, constantly resets itself while i am driving, slow to recalculate, does not give turn buy turn when your on the road and changing laes in a big city, so then what does it do, ABSOLUTELY NOTHING well it does do one thing entertain me and drive me crazy, It is onky good to yell at when you get mad at the dumb cars on the road or really ticked at the gps itself. I bought it since they advertise it being designed for truckers and had haz mat routes in it, Well not one truck route yet and i am a year later. My husband decided that after I got lost one time too many that it may help me, heck i dont need a piece of techno crap to help me get lost i can do it just fine all by myself. I want my little garmin back at least she could find the addresses, and did not send me down cow paths ad roads that did not exist, What I really want is my almost 700 smackers returned and they can have this oiece of garbge. In rough economic times to create such a thing to take advantage of hard working drivers is a bunch of bull. I also hope someone will start a class action suit Maybe we can get lucky and a lawyer will read our complaints. HINT advertising is a touch subject if you say it is for trucks it better be, otherwise there is a legal name for it false advertisement, best return all our money before somdone gets smrt and files a class aciton suit. My next step is the BBB aside from all the drivers that I encounter daily informing thme to get the garmin not the teletype. I love it when i see them looking at that nice big screen and i waste no time in turning them to the other side of the cabinet to the garmin which I ahve heard is better, sure wish i had bought it and if i get my money back from this thing that is what i intend to buy a good reliable garmin. replies can be posted i will keep checking back.