TomTom GO 510, GO 910 Mount Problems
TomTom has posted information about the mounting problems some TomTom 510 and TomTom 910 owners have been experiencing with the suction cup mount. While it seems obvious there was a problem with some of the early mounts as evidenced by the redesigned mounts, they also recommend you make sure you are mounting it correctly by following these steps.
- Place the mount on the desired spot on your windshield and turn the dial to the right until it clicks once (make sure your windshield is clean)
- Place your TomTom on the spoon of the mount and adjust the elbow so that you can clearly see the screen from your position in the car.
- Turn the dial to the right again until it clicks once more to lock it in position.
They emphasize that the last step is the most critical. You can follow along with this video demonstration for properly installing the windshield mount for your TomTom 510 or TomTom 910.
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Living in Belgium, Europe, I was the happy user of one of the first TomTom GPS …
Visiting the US in May 2006, I bought in Paris ( 699 euros more than 1000 us dollars ) May 6th 2006 the brand new TomTom GO 910…
It was more than “problematic” …needed more than four hours to fix satellites leaving O’Hare …, power connexion problems, suction device rapidly broken, and after an update for 89 euros dec 2007 … not able to work in Belgium anymore . The old one perfect in Belgium is still working everyday …
It is not the problem ! You may have problem when you buy a new computer, a cell phone or anything …My experience with Dell computers and their customer service is a very good one !
But with Tom Tom ( Amsterdam is very close of my home town ) it is incredible …True hell …
Impossible to speak with somebody or to share with a human brain …Only computer ( very stupid computer ) to answer and to ask …if you are satisfied …
I am fighting with my GO 910 sent directly to TomTom for many months …and I’ll Friday to Philadelphia…without my GPS ( the old one, still working, is essentially for Belgium and I do not want to buy obsolete maps for this short travel …)
Do the American TomTom customers share the same bad experience with TomTom support ?
Thank you for your comments .
Philippe Ledoux
Namur Belgium