Comments on: TomTom GO 510

By: Sylvia Anderson

Sylvia Anderson — Sat, 18 Jul 2009 07:15:29 +0000

I have two 510’s. My first one quit working three weeks after I purchased it and while I was living on the road in an RV. It was sent back for repair. Instead of sending the reapored unit to the RV park where I was waiting for it TomTom sent it my former home. I had included a large print note in the shipping box giving the address where it needed to be sent after repair. I called and was told oh, we never read anything included in the box. I needed a GPS and during a moment had a moment of complete stupidity I bought a second 510. One has been in for repair five times and the other three times. The repairs never lasted more that two weeks. It is difficult to believe any corporation can produce a product that is total crap and stay in existance. Whenever GPS comes up in conversation I make sure eveyone within earshot hears my story! I now have a Garmen and have not had a moments trouble with it. However I am sure any GPS would be better than TomTom….anything else!

By: Al Weltz

Al Weltz — Thu, 16 Jul 2009 16:22:05 +0000

My Tom Tom Go 510 has been sent back to the factory 4 times for the same battery issue. My daughter and son in law both have the same unit as mine, and both of their units have the same issue that mine has. I just got off the phone after talking to Tom Tom support. They have informed me that they will not address this issue after the warranty runs out on the unit, even though they know that this issue still persists. They admitted that when you send it in for repairs they do not send you your original unit back, and that I am now just stuck with a navigation system that does not do what it originally promised it would do after just 2 years of sending it back to the factory where it spends more time than it does in my truck.

By: Sylvia

Sylvia — Fri, 05 Jun 2009 01:50:40 +0000

Bought my 510 December 2006. Spent 7 months on the road in an RV and had to send it back to the factory 3 times. Bought a second one thinking I just needed a spare to cover times the unit was in for repair. First unit was in the factory seven times, the second unit four times. Neither unit worked longer than a couple of months at a time. The 510 is absolutely the worst piece of electronics I ever purchased. Absolute crap! It isn’t cheap enough if it is free. I have a Gamin now and haven’t had a minutes trouble. Don’t ever ever buy anything from TomTom

By: Tim

Tim — Fri, 23 Jan 2009 00:34:21 +0000

The red cross means that the device couldn’t find the application at startup. If you connect the device to your computer and use the TomTom HOME software you should be able to reinstall the application.

By: Akeem

Akeem — Thu, 22 Jan 2009 23:10:00 +0000

i have a tomtom 510 all of a sudden it blanked out and shut off i turned it back on and the sd chip had a red cross mark on it it says to take it out and i did then i put it back in but it still wont read the sd chip i resetted the gps but it still has the same effect can anyone help

By: Tim

Tim — Wed, 29 Oct 2008 23:45:37 +0000

It seems to come down to the phone… some work better than others. None will typically work as good as when used with a Bluetooth headset.

By: Steve

Steve — Wed, 29 Oct 2008 23:19:40 +0000

Can anyone tell me how well the bluetooth handsfree works.

By: Alan Farkas

Alan Farkas — Mon, 13 Oct 2008 00:18:35 +0000

I love my Tom Tom 510. I received a refurbished one in April ‘07, and it was one of the best gifts ever given to me. I use it all the time. The best feature is how quickly it updates your route if you’ve missed a turn (I guess all GPS devices do that). I’ve only had a few issues with the 510: 1) I’ve had to manually reset it on about 4 seperate occasions, 2) The POI’s aren’t great, but have gotten much better with the last map update, 3) A few times it’s steered to the wrong location. Technically, I’d say that was a problem with the map data and not the unit itself.

By: Tim

Tim — Mon, 08 Sep 2008 01:22:57 +0000

TomTom support is at 866-486-6866.

By: Tom Jackson

Tom Jackson — Mon, 08 Sep 2008 01:20:08 +0000

I’m not happy with the service (or lack thereof); how do I get in contact with a human being anywhere that understands the Tomtom; I have a 510 and enjoyed its use for two years but cannot update my map which is long out of date; I purchased an updated map but there is not enough memory on the SD card and not just any SD card will apparently do; I’m afraid to erase the US/Canada map on the card to make room for my update because I get these messages telling me my unit will not operate properly if I do????? Can anyone help me since I have no phone number of email address to contact these people; Bestbuy folks were not that helpful.