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TomTom Lifetime Map Updates

Jan
7
2010

TomTom today announced new “Lifetime Map Updates” for newer devices. More devices that are released in 2010 will qualify for this program, and the TomTom EASE we mentioned yesterday may be one of those devices.

“Roads are continually changing– from new street names to closed bridges – so it’s important for users to always have the most up-to-date maps,” said Jocelyn Vigreux, president of TomTom Inc. “With the introduction of Lifetime Map Updates, customers can rest assured that the directions their TomTom device provides will always be the most accurate and efficient available.”

The TomTom HOME program is free, and users can download that program, connect their GPS, and download any map updates that become available for their device. Map updates typically come out on a quarterly basis.

15 Responses


  1. Garmin probably can’t match that one.

    Maybe they’ll clarify later today whether the current models like x30 and x40′s will qualify or whether it’s just the new releases going forward.

    Reply
    gatorguy - January 7th, 2010
    • I suspect it is just for new models moving forward.

      Reply
      Tim - January 7th, 2010
  2. Hey, Tim, edit my spelling if you don’t mind. LOL

    Reply
    gatorguy - January 7th, 2010
  3. Hi
    I own a Tomtom 910 since 2004 and have found it extremely useful all over USA and Europe where i travel extensively.
    However the problem now is that I am frequently finding my maps out of date as roads are constantly changing- Does anyone know where I can get some free updates or atleast get a lifetime updating for a small fee?

    Reply
    sean - January 10th, 2010
    • TomTom doesn’t offer free map updates for the 910 and they are not currently offering a lifetime map update for the model. They do have a annual subscription at a pretty good deal.

      Reply
      Tim - January 10th, 2010
  4. I would not trust garmin even if they did offer one, to download any thing from them is almost impposible, and if you have problems, when you ask for help its always your fault, but all the people I have spoken to with download problems, all seem to be wrong according to garmin, stange that, they cannot all be doing it wrong, I gave up, buy the Tom Tom

    Reply
    richard - January 27th, 2010
  5. Seeing how Tom Tom are doing a much better job to offer a cost effective solution for map update is a very good thing. Hope Garmin will wake up because they might become the new Magellan (They were the top GPS company but scewed it leaving the place to Garmin).

    Reply
    Guillaume - February 1st, 2010
  6. I am a first time buyer and electronically challenged, I’m learning but I still don’t speak all of this language either! LOL! I am purchasing for a gift and on a low budget, under $100! The map update costs and ease are a big concern before I make a purchase, I’m also almost out of time!
    I’ve been shopping used/refurbished so far. The used are good price, good condition and complete-about $50. Refurb up to ~$100. I’ve got my eye on all 3 brands mentioned in the above posts. TomTom One (125se-used, 130 refurb) Garmin Nuvi (200 used, 255 refurb) and a refurb Magellan Maestro 3225 for around $65. Can anyone help me with the map choices and costs? The unit you would chose, high tech isn’t needed. Map updates are like a secret club that I can’t get into to get a clear answer!
    Thank you so very much!
    Lori

    Reply
    Lori - February 27th, 2010
    • If you’re buying a factory refurbished model, only Garmin from your list will give you the latest map at no charge. TomTom doesn’t offer it for refurbished devices and Magellan doesn’t offer one-time free updates at all as a rule. Mind you that even Garmin won’t offer LMG on a USED/not factory refurb device.

      Reply
      gatorguy - February 27th, 2010
  7. Oopsy… That’s right. They send out an update disc rather than download, correct? Are they updating more than once a year now?

    Thanks again Tim.

    Reply
    gatorguy - February 27th, 2010
  8. Tom Tom offers the Latest Map Guarantee to any/all of it’s customers. On a new or factory refurbished device within the first 30 days of use you can load TTHome onto your computer and download the LMG for no cost. If it says expired all you have to do is call Tech Support for Tom Tom and they will work with you to get you the latest map if you’re within your first 30 days.

    Reply
    Jess - April 15th, 2010
  9. I have the GO920T and am experiencing problems with TomTom’s system in updating the maps. When I attempt to pay for the new maps I receive a message that says: “Payment refused by financial institution. Please select another payment or try again.” I have attempted to pay with every credit card they accept and even with PayPal, and still receive the same message. I have spoken with my cred card companies and with PayPal and they do not have any blocks on payments to European Countries. I have spoken with representatives with TomTom and can’t seem to get them to understand the problem I am having. Has anyone had this problem with map updates?

    Reply
    Carl - July 8th, 2010
  10. I am looking at purchasing a GPS with lifetime traffic and map updates. I went to Best Buy and they recommended a TomTom XL350 at $229.99. Then I read a review that said downloading the maps is a problem. They also said now their GPS won’t even reload what was on it in the beginning, basically rendering the system useless. I don’t have money to purchase another unit if the downloading fails. If anyone knows anything about this and can provide a solution or any other valuable information, it would be greatly appreciated.

    Reply
    Sharnell - July 9th, 2010
  11. I’m a big fan of reading the fine print, and I had to do a lot of digging to find this. This is exerpted from Tom Toms definition of \serviceable life\

    g) ….  TomTom may terminate your TomTom Lifetime Maps Subscription at any time and for any reason, ….

    You decide if it should be of concern….

    from: http://www.tomtom.com/legal/?Page=GeneralTCOS&Lid=4

    Mr. Bear

    Reply
    Michael - August 25th, 2010

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